Customer Relationship Manager
3 weeks ago
**Employment**: Full Time
Our client is a leading real estate developer in Dubai. Currently they are seeking to employ an experienced Customer Relationship Manager (CRM) cum Sales to primarily be the interface between the company and customers.
Key duties and responsibilities that need to be performed to meet the primary objective of the job will include the important result areas (what) along with the rationale (why).
- Initiate and develop a CRM system
- Implement the CRM system for sales processing
- Record names, addresses, purchases and reactions of prospects contacted into the CRM system
- Obtain customer testimonials
- Follow-up on existing customer w.r.t. to offers made, agreements/contracts preparation, documentation, payment schedule
- Follow-up on submittals
- Drive post sales activity
- Liaise with project team for design approvals
- Liaise with accounts on payments/outstandings
- Monitor and report on activities and provide management feedback information on new relationships in order to meet the business objectives
- Explain products, services, pricing and answer queries and overcome objections from customers
- MIS reporting to senior management, and data updation.
**Salary**: AED8,000.00 - AED10,000.00 per month
Application Deadline: 28/05/2023
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