Channel Alliances

1 month ago

dubai, United Arab Emirates Uniphore Technologies Inc Full time
Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.This position will generate new business through building a reseller, technology and referral partner network focused on contact centres. This position will be responsible for executing on all aspects of the business relationship with each partner including recruiting, qualifying, onboarding, selling “through the partner” and “to the partner”, pipeline reporting, win/loss reporting. The position will carry a dollar sales target.You need to be a highly motivated team player with deep expertise working in a contact centres, automation, RPA and a flair for fast paced, cross-functional work environment. You should have the ability to establish broad senior level relationships. You should have a proven track record delivering results and getting things done. You should be able to effectively communicate and build relationships with sales and executive leaders in the partner organizationKey to the position is effective collaboration with multiple cross-functional stakeholders, including product development, product marketing, sales, alliances, marketing, legal, operations. You will need to maintain a deep understanding of Uniphore technology offerings and articulate Uniphore’s propositions to channel partners and corporate enterprise clients.. This is a key and strategic role that requires a balance of strategy with a strong roll-up your sleeves and 'get it done' mentality.Your Responsibilities· Manage the channel partners' go to market relationship, engagement strategy and alignment at all levels of Uniphore· Create and execute Go to Market plans that include target accounts/markets, sales strategies, collateral, sales playbooks, sales assets· Establish QBR to monitor Success Metrics and KPIs · Provide input to target market, territory, account and opportunity plans· Work with enablement teams to provide training and enablement for respective channel partners as appropriate· Establish and implement processes and guidelines appropriate to exchange information.· Coordinate with and help to set priorities for technical pre and post sales resources· Work with sales, marketing, and alliance leaders to generate new business in existing accounts and in new marketsYour qualification· 12 -15 years of selling software/preferably SaaS to Contact Centres with extensive executive relationships· Demonstrable track record of success in channels rationalization and strategic planning· Strong verbal and written communication skills· Experience and ability to forecast sales on a weekly basis· B.S. Degree, MBA preferred· High calibre, dynamic personality· Able to think strategically and to translate into measurable actions· Ability to travel frequentlyProficiency in Arabic language is mandatory.Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit applicants - to review our privacy notice, please click hereInformation regardingrecruitingand phishingscams:Employment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a @uniphore.comemail address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a nonUniphore.comemail address, please assume it is spam. If you believe you have been a victim of a phishing or false employmentscam, you may want to report this incidents to theFBI iC3, orvisit theDepartment of Homeland Security’s Cyber Smart websiteto learn how to report such scam.
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