Manager- Liabilities

1 month ago


dubai, United Arab Emirates Tanfeeth Dubai Full time
Ensure end-to-end product management and work closely with stakeholders to meet defined objectivesEnsure all product/policies/pricing/soc are updated and in line with CBUAE guidelinesSupport in period rate reviews as per the market trends, drive the approvals and implementationImplement digitization for better product offering and customer serviceSystem enhancement and product reengineeringProduct OperationsSupport product management by:Monthly and quarterly activity to monitor and review accruals and reversalsSupport account and deposit opening as well as closure related queries.Address complaints/queries in a timely manner and fix issuesLiaise with marketing, operations, CLM, CX, CCO teams to development customer reach-out through SMS/email/calls/digital sales/social media updates etc.Conduct comprehensive market and competitor analysisDevelop suitable training for staff to ensure proper knowledgeAddress customer requests, queries and complaints around the product and transaction servicesCompliance and AuditEnsure Liabilities products and transaction banking services are CPR compliant and are satisfactory upon internal as well as external auditEnsure products are always compliant and have satisfactory audit ratingManage issue/concerns and liaise with stakeholders to provide solution and close audit findingsManage CBUAE Reporting and Financial Inclusion plan and perform internal periodic review Disclaimer: Drjobs.ae
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