Quality Officer – UAE National Jobs in Dubai | Arabian Ethicals Co
3 weeks ago
Check if shipment is sealed and packed properly and vehicle is fit for transporting goods.Ensure a sample of each batch is secured from the Store Assistant and provide the samples along with the progress report and supplier invoice to the QA Manager for MOH release approval.Provide a discrepancy report to the QA Manager for MOH release approval for any late findings (excess, damaged or expired goods) in the shipment.Coordinate with and supervise the warehouse assistant for sample storage.Ensure the warehouse is kept clean at all times, preparation table is organized and customer orders are separated.Ensure the temperature control mechanism and hygiene standards are maintained in the warehouse.Ensure quick and accurate release of shipments from MOH.Prepare a report of expired/near expiry goods (within 3 months) and submit it to the QA Manager and ensure that concerned items are destructed within a 3 month period.Coordinate with and supervise warehouse assistant to keep the expired/near expiry goods in the designated area.Update oracle system with the new location details.Coordinate with principal companies on the expired/near expiry goods for further action.Supervise the goods disposal process and secure MOH and municipality approvals for destruction.
Requirements:
Investigate customer complaints & deficiency report and prepare a report specifying the root cause.Update customer complaint report and submit it to the QA Manager.Enhance overall customer satisfaction is at 85%.Periodic review of AEC ISO Quality Manual in coordination with corp ISO Specialist.Ensure compliance and strict adherence to the ISO Quality Manual.Prepare and submit regular reports on Quality and systems for Management review.Timely revise and update all SOP’s and ensure on time ISO 9001:2015 training certification.
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