Quality Assurance Officer

3 weeks ago


Dubai, United Arab Emirates Arabian Ethicals Co. (ETHIX) Full time

Company Description

Arabian Ethicals was established in 1977 to service the pharmaceutical industry as an agent for the management, storage, and distribution of manufacturers’ brands to both the private and governmental sectors.

Today, Arabian Ethicals has grown into one of the leading healthcare distributors in UAE, distributing 50 brands across its pharmaceutical core business, animal health, and consumer division.

**Job Description**:
The job holder is responsible to work with quality managers to help establish quality control mechanisms, identify risks, and define relevant risks mitigation strategies. She/he also develops and implements project standards and frameworks to ensure that its objectives are met and ensure compliance and strict adherence to the ISO Quality Manual.

**Monitor and execute SOPs for Warehouse Operations**
- Ensure all SOPs are strictly adhered to in the Warehouse Operations.
- Report observed errors in delivery (delays, returns, double orders, wrong orders, batch/expiry differences).
- Conduct at least 2 pharma agency stock check/month; report results vis-à-vis expiries, lot details vs. qty. in system.
- Ensure compliance with Corporate Health, Safety & Environment (HSE) standards.
- Reduce the returned orders with relevant errors to 50% vs. 2016 reported figures by continuously conduction daily audit reports.
- Ensure compliance to the corporate Policies, Procedures and SOPs.

**Investigation of Customer Complaints along with stock investigation**
- Investigate customer complaints & deficiency report and prepare a report specifying the root cause.
- Update customer complaint report and submit it to the QA Manager.
- Identify and suggest corrective steps on any deficiency caused by improper storage methods, extended periods of storage etc.
- Facilitate internal/external auditors with any relevant documentation, reports etc.
- Enhance overall customer satisfaction is at 85%.

**Review of ISO Manual**
- Periodic review of AEC ISO Quality Manual in coordination with Corp ISO Specialist.
- Ensure compliance and strict adherence to the ISO Quality Manual.
- Prepare and submit regular reports on Quality and systems for Management review.
- Suggest necessary amendments to the Corporate ISO specialist to be incorporated in the Quality Manual.
- Review & complete GSDP questionnaire as per ISO Standards and guidelines, requested by the principal companies.
- Ensure compliance and strict adherence to the ISO Quality Manual.
- Timely revise and update all SOP’s and ensure on time ISO 9001:2015 training certification.

**Qualifications**:
Bachelor’s degree in science from a recognised University or Institution.

Additional Information
**Skills & Professional Requirements**:

- Exposure to ISO standards and ISO training and certification.

**Experience Requirements**:

- 3-5 years of relevant experience in the regulated pharmaceutical industry, specifically including Quality Assurance, and Quality Control.

**Attributes and Behaviours**:

- Emotional resilience and an ability to work under pressure with a "can do attitude".
- Ability to multitask and manage time effectively.
- Effective communicator with the ability to build strong working relationships.
- The ability to provide constructive feedback for issues affecting Quality.
- Keen to learn and share knowledge with the whole team.
- A team player with the ability to work unsupervised.
- Understands the needs of the customers and responds accordingly to deliver excellent customer service.



  • dubai, United Arab Emirates Quality Analytics Full time

    This is a full-time on-site role for a Quality Assurance Lead who will be responsible forIdentify gaps in ITSM and ISMS implementationCreate and implement plan to close gaps in implementation.Ensure SLA adherence and proactive monitoringMonitor and validate Key Performance Indicators (KPI)Analyze data to identify improvements, problem management.Perform...


  • Dubai, United Arab Emirates Top Management Solutions FZ-LLC Full time

    We are looking for Quality Assurance Officer. Job Title: Quality Assurance Officer Location: Dubai Experience: 5 to 7 years (should have experience in Chicken & Meat products) Qualification : Degree


  • Dubai, United Arab Emirates MyGovinda's Restaurant Full time

    Job Description **Job Summary** We are looking for a Quality Assurance Officer in order to develop quality standards, conducting tests and identifying issues in the production of products and services. **Roles and responsibilities** - Developing and maintaining a quality assurance program for a restaurant or food service operation. - Evaluating the quality...


  • Dubai, United Arab Emirates MyGovinda's Restaurant Full time

    Job Description **Job Summary** We are looking for a Quality Assurance Officer in order to develop quality standards, conducting tests and identifying issues in the production of products and services. **Roles and responsibilities** - Developing and maintaining a quality assurance program for a restaurant or food service operation. - Evaluating the quality...


  • Dubai, United Arab Emirates Altawiz HR Consultancies Full time

    We are Hiring!!! We are looking for an Enthusiastic Quality assurance Officer for one of our Reputed Client in Dubai. Requirements; Develop, implement, and maintain comprehensive quality assurance programs and policies. Conduct regular audits and inspections across various service areas to ensure compliance with regulatory standards and internal quality...

  • Quality Assurance

    5 days ago


    Dubai, United Arab Emirates Top Management Solutions FZ-LLC Full time

    We are seeking to hire Quality Assurance Officer Title : Quality Assurance Officer Experience : 3 to 8 years Qualification : Degree


  • Dubai, United Arab Emirates Altawiz HR Consultancies Full time

    We are Hiring!!! We are looking for an Enthusiastic Quality assurance Officer for one of our Reputed Client in Dubai. **Requirements;** - Develop, implement, and maintain comprehensive quality assurance programs and policies. - Conduct regular audits and inspections across various service areas to ensure compliance with regulatory standards and internal...


  • Dubai, Dubai, United Arab Emirates MyGovinda's Restaurant Full time

    Job DescriptionJob SummaryWe are looking for a Quality Assurance Officer in order to develop quality standards, conducting tests and identifying issues in the production of products and services.Roles and responsibilities Developing and maintaining a quality assurance program for a restaurant or food service operation. Evaluating the quality of food served...


  • dubai, United Arab Emirates Quality Analytics Full time

    Quality Assurance Manager, Mackenzie Stuart, Dubai, UAE Posted on: Jan.18.2023Quality Assurance Manager, Mackenzie Stuart, Dubai, UAEJob Ref: TWB-QA-UAESalary Range: 28,000AED- 35,000AEDLocation: UAE-DubaiMackenzie Stuart is working in close partnership with a market-leading logistics company. The company is a full-service logistics provider, focusing on...


  • Dubai, Dubai, United Arab Emirates University of Birmingham Full time

    Position DetailsDubai Operations in DubaiUniversity of Birmingham, Dubai campusSalary: CompetitiveGrade 6Full timeLocation: Dubai, UAEClosing date: 16th July 2023University of Birmingham DubaiHaving established ourselves in Dubai International Academic City in 2018 we have now moved to a new and exciting phase of our development with the opening of our new...


  • Dubai, United Arab Emirates HR International Full time

    **Roles & Responsibilities** - Has experience in ISO & Risk Management - Understanding of quality control procedures. - Knowledge in Branding and communication policies and requirements is preferable - Support the development and implementation of policies and procedures to all business units - Review and oversee policies & procedures to ensure legal...


  • Dubai, United Arab Emirates Hireget Full time

    **Responsibilities**: - Develop and implement quality assurance policies and procedures to ensure product and service quality. - Conduct quality audits and inspections to identify issues and recommend improvements. - Monitor quality metrics and analyze data to identify trends and areas for improvement. - Collaborate with cross-functional teams to ensure...


  • Dubai, United Arab Emirates Apt Resources Full time

    **QUALITY CONTROL ASSURANCE OFFICER**: **Job ID **:1435 **Location **:Dubai - United Arab Emirates **Industry **:Construction / Civil Engineering **Functional Area **:Quality / Testing AED 14,000.00 - 18,000.00 **Other Benefits **:As Per UAE Labor Law **GCC Driving License **:Yes **Description: - Skills : Must be a Civil Engineer Responsibilities: -...


  • Dubai, Dubai, United Arab Emirates Hireget Full time

    Responsibilities: Develop and implement quality assurance policies and procedures to ensure product and service quality. Conduct quality audits and inspections to identify issues and recommend improvements. Monitor quality metrics and analyze data to identify trends and areas for improvement. Collaborate with crossfunctional teams to ensure compliance with...


  • Dubai, United Arab Emirates Xad Technologies LLC Full time

    Required Quality Assurance Officer - ISO certified - 4 to 5years experience in relevant field. 2:9001&45001 Certified **Responsibilities**: - Ensuring contractual and quality requirements are understood and met. - Documenting quality requirements, implementation and reporting in the quality plan and agree as necessary with the customer and...


  • Dubai, Dubai, United Arab Emirates Allianz Partners Full time

    Quality Assurance Officer | Allianz Partners DubaiAllianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch...


  • Dubai, United Arab Emirates WEETAZ Full time

    Develop and implement quality assurance policies and procedures to ensure compliance with regulatory standards and customer requirements. Conduct audits and inspections of processes, products, and systems to identify areas for improvement and ensure adherence to quality standards. Collaborate with cross-functional teams to resolve quality issues and...


  • Dubai, Dubai, United Arab Emirates WEETAZ Full time

    Develop and implement quality assurance policies and procedures to ensure compliance with regulatory standards and customer requirements.Conduct audits and inspections of processes, products, and systems to identify areas for improvement and ensure adherence to quality standards.Collaborate with cross-functional teams to resolve quality issues and implement...

  • Quality Assurance

    2 weeks ago


    Dubai, Dubai, United Arab Emirates LED FLEX GROUP Full time

    _About us_LED Flex is a manufacturer of LED luminaires, established for over 10 years and is looking to add a Quality Assurance & Sustainability Officer. We design, develop and manufacture LED lighting solutions for the UK and International markets. At LED Flex we continue to lead the way in terms of performance, efficiency and ecological friendly exterior...

  • Quality Assurance

    3 weeks ago


    Dubai, United Arab Emirates ORO24 DEVELOPMENTS LLC Full time

    **Job Purpose**: The Quality Assurance professional will be responsible for ensuring that products and services meet established quality standards before they are released to customers. The Quality Assurance professional will work closely with cross-functional teams to identify and address quality issues throughout the product development lifecycle, from...