Head of Communications

2 months ago


dubai, United Arab Emirates Manpower Middle East Full time
• Manage a team of communication professionals, providing mentorship, guidance, and performance evaluations.• Foster a collaborative and creative work environment that encourages innovation and excellence.Strategic Planning:• Develop and implement comprehensive communication strategies aligned with the agency's business objectives, with a focus on client-specific goals.• Identify key messaging and positioning for the agency's services and offerings in consultation with clients.Client Relationship Management:• Act as the primary point of contact for key clients, understanding their communication needs and providing strategic guidance.• Ensure client satisfaction by delivering exceptional service, addressing concerns, and proactively identifying opportunities for growth.Media Relations:• Cultivate and maintain strong relationships with media contacts, influencers, and industry thought leaders, aligning outreach efforts with client objectives.• Lead media outreach efforts and secure high-impact placements in relevant outlets.Content Development:• Oversee the creation of compelling and engaging content across various channels, including press releases, articles, blog posts, and social media content, ensuring alignment with client messaging.Crisis Communication:• Develop and implement crisis communication plans, including response protocols and messaging strategies, while keeping clients informed and involved in the process.Client Communication:• Work closely with account management teams to ensure effective communication with clients, including regular updates, presentations, and reporting on campaign performance.• Provide strategic recommendations to clients based on industry trends and data analysis.Measurement and Reporting:• Establish key performance indicators (KPIs) to measure the effectiveness of communication efforts for both the agency and clients.• Provide regular reports and analysis to the Executive Leadership Team and clients, demonstrating the impact of communication strategies.Budget Management:• Collaborate with account teams and clients to allocate resources effectively, ensuring maximum impact within budget constraints.Experience:• Bachelor's degree or higher in marketing and communications (preferred).• 15 - 20 Years of experience working for a large agency (regional preferred).• Experience managing and developing teams across assets or departments.• Experience managing senior spokespeople.• Fluent in English, including advanced writing and editorial skills required. Arabic is a plus.• Experience with communications for publicly listed companies Disclaimer: Drjobs.ae
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