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Guest Services Manager
3 weeks ago
Provide upscale guest service experiences for clients throughout their stayEnsure clients are properly greeted upon their arrivalMonitor daily bookings and ensure assigned rooms are prepared prior to check-inCoordinate luggage collection and storageOversee check-in and check-out procedures, including reservations and financial transactionsPromptly address guests’ requests, like in-room diningActively listen to and resolve complaintsEnsure special guests, like disabled people, elderly, children and VIPs, receive personalized servicesCoordinate and manage communication between guests and staff and follow up to ensure we resolve customer concernsInform clients of our hotel services, including breakfast and dining optionsPromote all hotel amenities, conveniences and programs offeredManage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating proceduresAppraise team’s performance and produce regular reportsLiaise withHousekeepersandWait Staffto provide an overall comfortable guest experienceExamine daily duties, assign tasks and check on progressAnalyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratingsRecommend local tourist spots, including places to dine, shop and sight-seeEstablish friendly relationships with regular hotel clients Disclaimer: Drjobs.ae
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Guest Services Manager
1 week ago
Dubai, Dubai, United Arab Emirates Rtc Employment Services Full timeThe job posting is outdated and position may be filled Provide upscale guest service experiences for clients throughout their stayEnsure clients are properly greeted upon their arrivalMonitor daily bookings and ensure assigned rooms are prepared prior to check-inCoordinate luggage collection and storageOversee check-in and check-out procedures, including...
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Guest Services Manager
4 weeks ago
dubai, United Arab Emirates JUMEIRAH Full timeAbout the Job:An opportunity has arisen for a Guest Services Manager to join our Concierge Team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:Oversee the operation of luggage and parcel deliveries during check-in, check-out, and throughout the guests' stay, ensuring timely handling in accordance with brand standards. Ensure...
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Guest Service Manager
3 weeks ago
dubai, United Arab Emirates Accor Hotels Full timeCompany DescriptionNovotel Melbourne Glen Waverley is a successful 4.5 star hotel comprising 200 guest rooms, restaurant/bar & conference facilities, situated in a bustling business district and at the gateway of the Dandenong Ranges.Job DescriptionNovotel Melbourne Glen Waverley is looking for a Guest Service Manager who will demonstrate the essence of...
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Guest Services Manager
4 weeks ago
Dubai, United Arab Emirates JUMEIRAH Full timeAbout the Job:An opportunity has arisen for a Guest Services Manager to join our Concierge Team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Oversee the operation of luggage and parcel deliveries during check-in, check-out, and throughout the guests' stay, ensuring timely handling in accordance with brand standards.Ensure...
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Guest Services Manager
4 weeks ago
Dubai, United Arab Emirates JUMEIRAH Full timeAbout the Job:An opportunity has arisen for a Guest Services Manager to join our Concierge Team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Oversee the operation of luggage and parcel deliveries during check-in, check-out, and throughout the guests' stay, ensuring timely handling in accordance with brand standards.Ensure...
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Guest Service Manager
1 week ago
Dubai, Dubai, United Arab Emirates Accor Hotels Full timeCompany DescriptionNovotel Melbourne Glen Waverley is a successful 4.5 star hotel comprising 200 guest rooms, restaurant/bar & conference facilities, situated in a bustling business district and at the gateway of the Dandenong Ranges.Job DescriptionNovotel Melbourne Glen Waverley is looking for a Guest Service Manager who will demonstrate the essence of...
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Assistant Manager, Guest Service
4 weeks ago
Dubai, United Arab Emirates One&Only One Za’abeel Full timeAssistant Manager, Guest Service (8383) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to...
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Guest Service Manager
1 week ago
Dubai, Dubai, United Arab Emirates Accor Hotels Full timeCompany Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
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Guest Service Coordinator
2 months ago
Dubai, United Arab Emirates ICT Services, Inc. Full timeAs Guest Service Coordinator, you will be responsible for Managing all aspects of your team, as well as overseeing any event with business. You will maintain consistent standards of service, ensuring guest satisfaction whilst creating a working environment that supports our values. Based in the Dubai Marina you will be part of a small (but mighty!) team of...
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Guest Services Manager
4 weeks ago
Dubai, United Arab Emirates JUMEIRAH Full timeAbout theJob:An opportunity has arisenfor a Guest Services Manager to joinour Concierge Team at Jumeirah Marsa Al Arab. The main duties andresponsibilities of this role:Oversee the operation of luggage andparcel deliveries during check-in, check-out, and throughout theguests' stay, ensuring timely handling in accordance withbrand standards.Ensure that...
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Guest Services Manager
4 weeks ago
Dubai, United Arab Emirates JUMEIRAH Full timeAbout theJob:An opportunity has arisenfor a Guest Services Manager to joinour Concierge Team at Jumeirah Marsa Al Arab. The main duties andresponsibilities of this role:Oversee the operation of luggage andparcel deliveries during check-in, check-out, and throughout theguests' stay, ensuring timely handling in accordance withbrand standards.Ensure that...
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Guest Service Agent
2 months ago
Dubai, United Arab Emirates MASAKEN FACILITY MANAGEMENT SERVICES Full timeJob Title**:Guest Service Agent** Department : Masaken Homes Reports to :Operations Manager **Responsibilities & Duties**: - Greet guests upon arrival with a warm and welcoming demeanor. - Assist guests with check-in and check-out processes efficiently and accurately. - Provide information to guests regarding the property amenities, local attractions,...
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Guest Service Agent
2 months ago
Dubai, United Arab Emirates MILLENNIUM CENTRAL DOWNTOWN Full time**Guest Service Representative Responsibilities**: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and...
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Guest Service Agent
4 weeks ago
Dubai, United Arab Emirates MILLENNIUM CENTRAL DOWNTOWN Full time**Guest Service Representative Responsibilities**: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and...
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Guest Service Agent
2 weeks ago
Dubai, United Arab Emirates Stn advertising Full time**Job Title**: Guest Service Agent **Reports To**: Front Office Manager **Location**: DUBAI **Job Summary**: The Guest Service Agent is responsible for providing exceptional customer service to hotel guests, ensuring their stay is comfortable and memorable. This role includes handling check-ins and check-outs, responding to guest inquiries, and...
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Guest Attendant
2 weeks ago
Dubai Marina, United Arab Emirates Vilayati Services Full timeGuest service attendant handling the guest arrival and departure procedures, directing them to their rooms, handling and storing their luggage in proper places, assisting them in valet parking, etc. handling the front desk functions as well as assists in the security and housekeeping duties. **Knowledge, Skills and Abilities** - Professional attitude -...
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Guest Attendant
2 weeks ago
Dubai Marina, United Arab Emirates Vilayati Services Full timeGuest service attendant handling the guest arrival and departure procedures, directing them to their rooms, handling and storing their luggage in proper places, assisting them in valet parking, etc. handling the front desk functions as well as assists in the security and housekeeping duties. **Knowledge, Skills and Abilities** - Professional attitude -...
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Guest Service Representative
2 months ago
Dubai, United Arab Emirates Binsuloom General Enterprises Full timeGuest Service Representative Responsibilities: ARABIC SPEAKER ONLY WITH EXPERIENCE IN HOTEL INDUSTRY Greeting guests upon arrival and making them feel welcome. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest...
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Guest Service Officer
3 weeks ago
Dubai, United Arab Emirates Ascott Full timeAbout Us When you build a career at Ascott, we want to bring out the best in you. Whether you're an experienced professional pursuing a hospitality career or a student aspiring to learn more about the dynamic serviced residence sector, Ascott offers ample opportunities for individuals seeking to expand their horizons beyond boundaries. Across a variety of...
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Guest Service Agent
2 weeks ago
Dubai, United Arab Emirates GRAND EXCELSIOR HOTEL DEIRA Full time**Essential Functions**: The Guest Service Agent will be able to check-in, check-out Guests and cashiering. **Supportive Functions**: Agent must be familiar with reservations system and equipment. Rate structure and special packages including D.C.S., Set, T/A, A/L Discounts, Rates, Room types, all applicable coding honey moon, Packages, Travel vouchers,...