![Binsuloom General Enterprises](https://media.trabajo.org/img/noimg.jpg)
Guest Service Representative
2 months ago
Guest Service Representative Responsibilities: ARABIC SPEAKER ONLY WITH EXPERIENCE IN HOTEL INDUSTRY
Greeting guests upon arrival and making them feel welcome.
Administering check-ins and check-outs.
Providing front desk services to guests.
Assigning rooms and taking care of administrative duties.
Delivering mail and messages.
Processing guest payments.
Coordinating with bell service and staff management.
Being a source of information to guests on various matters such as transport and restaurant advice.
Processing meal and beverage requests.
Accommodating general and unique requests.
Diffusing conflict or tense situations with guests.
Guest Service Representative Requirements:
High school diploma or GED.
2+ years of customer service experience.
Certificate or diploma in hospitality advantageous.
Exceptional interpersonal skills.
Excellent written and verbal communication.
Good time management and organizational skills.
Conflict resolution experience.
Patience and good listening skills.
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you ready to work for a salary of 2500-2800AED?
**Experience**:
- Hotel Industry: 2 years (required)
- Guest Relations: 2 years (required)
**Language**:
- Arabic (required)
Application Deadline: 16/05/2023
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