Market Insight Senior Analyst
3 weeks ago
Market Insight Senior Analyst Apply
remote type
Hybrid
locations
Dubai, United Arab Emirates
time type
Full time
posted on
Posted 4 Days Ago
job requisition id
24005094
Job Description:We are seeking a highly skilled and independent Senior Analyst to join our International Health Insights team, based in Dubai.As a Senior Analyst, you will be responsible for managing and conducting NPS studies for International Health markets (Americas, Europe, MEA and APAC) as well as other strategic B2B and B2C research as required.Key Responsibilities:NPS Research ManagementIndependently plan, design and execute annual NPS research studies.Develop and implement data collection strategies to ensure accurate and timely data collection, with the appropriate incentives.Script surveys and monitor fieldwork in Verint.Maintain and update Tableau dashboard where NPS data is housed.Monitor and track NPS trends over time to identify patterns, correlations, and areas of improvement.Collaborate with cross-functional teams to align research objectives with business goals.Data Analysis and InterpretationAnalyze NPS data using statistical techniques and qualitative methods.Identify key drivers of customer satisfaction, loyalty and advocacy.Perform segmentation and profiling of customer groups based on NPS scores.Conduct in-depth statistical analysis to uncover actionable insights and trends.Prepare comprehensive reports and visualizations to present research findings to senior stakeholders.Insights and RecommendationsTranslate research findings into actionable recommendations for business strategies and decision-making.Provide strategic guidance to improve customer experience and loyalty.Collaborate with product, marketing, sales and operations teams to implement NPS-driven initiatives.Monitor and evaluate the impact of implemented strategies and initiatives.Stay up to date with industry trends and best practices in NPS research.Cross-functional CollaborationCollaborate with internal stakeholders to define research objectives and requirements.Work closely with data analysts, strategy & planning, customer experience teams, ad other teams to gather necessary data.Communicate research findings and insights effectively.Participate in team meetings and workshops to share knowledge and expertise.External vendor managementIndependently manage RFPs, contract approvals and invoice processingLiaise with external vendors on methodology, sampling, fieldwork progress, incentive planning, reporting and data analysisEfficiently check and ensure research outputs are accurate and with high standardAnalyze and synthesize data for report writingThe role will report to and be under the supervision of Associate Director.Qualifications and Skills:Bachelor’s or Master’s degree in Statistics, Market Research, Psychology or related disciplineExcellent command of both written and spoken EnglishProven experience (minimum 3 years) in managing NPS research trackers and/or customer research independentlyStrong knowledge of NPS methodology and best practicesProficiency in statistical analysis software (e.g., SPSS, R, Python) and data visualization tools (e.g., Tableau, Power BI)Solid understanding of research design, survey methodologies, and statistical analysis techniquesExcellent analytical and critical thinking skillsStrong written and verbal communication skills to present complex data and insights clearlyAbility to work independently, manage projects simultaneously, and meet deadlinesAbility to work flexibly across time zonesDetail-oriented with a focus on accuracy and quality of research outputsExperience in the health insurance industry is a plusAbout Cigna HealthcareCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If
you require reasonable accommodation in completing the online application process, please email:
for support. Do not email
for an update on your application or to provide your resume as you will not receive a response.
About The Cigna GroupDoing something meaningful starts with a simple decision, a commitment to changing lives.At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.Join us in driving growth and improving lives.#J-18808-Ljbffr
-
Market Insight Senior Analyst
3 weeks ago
dubai, United Arab Emirates Cigna Health and Life Insurance Company Full timeMarket Insight Senior Analyst page is loadedMarket Insight Senior Analyst Applyremote typeHybridlocationsHKGN 348 Kwun Tong RoadDubai, United Arab Emiratestime typeFull timeposted onPosted Yesterdayjob requisition id24005094Job Description:We are seeking a highly skilled and independent Senior Analyst to join our International Health Insights team, based in...
-
Market Insight Senior Analyst
5 days ago
Dubai, Dubai, United Arab Emirates Cigna Health and Life Insurance Company Full timeMarket Insight Senior Analyst page is loadedMarket Insight Senior Analyst Applyremote typeHybridlocationsHKGN 348 Kwun Tong RoadDubai, United Arab Emiratestime typeFull timeposted onPosted Yesterdayjob requisition id Job Description:We are seeking a highly skilled and independent Senior Analyst to join our International Health Insights team, based in...
-
Analysts and Senior Analysts
5 days ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeAnalysts and Senior Analysts - Energy Demand Economics Hydrogen and Renewables - Mindbench Analysts and Senior Analysts - Energy Demand Economics Hydrogen and Renewables - MindbenchOur client is a major global energy company which is going through a huge transition and growth. They are looking for Market Analysts to help support their growth plans and inform...
-
Insights Analyst
5 days ago
Dubai, Dubai, United Arab Emirates Zurich Insurance Full timeJob Summary Zurich Middle East is part of Zurich Insurance Group, one of the world's largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally. Reporting to the Head of Propositions & Pricing, the Insights Analyst will be responsible for creating an actionable...
-
Senior Business Analysts Manager Jobs In Dubai
2 months ago
dubai, United Arab Emirates Senior Business Full timeSenior Business Analysts Manager Jobs In DubaiJob Responsibilities:Utilizes analysis skills and consults with NEOM The Line Middle and Senior Management, and Project Managers to translate business requirements and processes into solutions by developing requirement specifications, use cases, and scope.Presents recommended solutions, scope, budget, and...
-
Senior Business Analysts Manager Jobs In Dubai
3 weeks ago
dubai, United Arab Emirates Senior Business Full timeSenior Business Analysts Manager Jobs In DubaiJob Responsibilities:Utilizes analysis skills and consults with NEOM The Line Middle and Senior Management, and Project Managers to translate business requirements and processes into solutions by developing requirement specifications, use cases, and scope.Presents recommended solutions, scope, budget, and...
-
Customer Insights Analyst
5 days ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeJob Purpose: The Customer Insights Analyst is in charge of setting up the data infrastructure for customer-centric marketing and enhancing the marketing data lifecycle, from data extraction and preparation to analysis. Collaborating with the marketing enablement team, developing and outlining data ingestion processes from various sources to streamline...
-
Dubai, Dubai, United Arab Emirates RTC1 Recruitment Services Full timeSenior Market Intelligence Analyst Jobs In Dubai | RTC1 Recruitment ServicesApply AlsoPartner Manager Jobs In Sharjah | SS&C TechnologiesConducting market research: The analyst will be responsible for conducting market research and competitive analysis to understand the trends and dynamics of the oil and gas market, including supply and demand, pricing, and...
-
Data Insights Analyst
5 days ago
Dubai, Dubai, United Arab Emirates Sony Music Entertainment Full timeData Insights Analyst | Sony Music Entertainment DubaiAt Sony Music Entertainment, we fuel the creative journey. We've played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We've nurtured some of music's most iconic artists and produced some of the most influential recordings of all time.As a...
-
dubai, United Arab Emirates RTC1 Recruitment Services Full timeSenior Market Intelligence Analyst Jobs In Dubai | RTC1 Recruitment ServicesApply AlsoPartner Manager Jobs In Sharjah | SS&C TechnologiesConducting market research: The analyst will be responsible for conducting market research and competitive analysis to understand the trends and dynamics of the oil and gas market, including supply and demand, pricing, and...
-
dubai, United Arab Emirates RTC1 Recruitment Services Full timeSenior Market Intelligence Analyst Jobs In Dubai | RTC1 Recruitment ServicesApply AlsoPartner Manager Jobs In Sharjah | SS&C TechnologiesConducting market research: The analyst will be responsible for conducting market research and competitive analysis to understand the trends and dynamics of the oil and gas market, including supply and demand, pricing, and...
-
Senior Insights Analyst
1 month ago
dubai, United Arab Emirates Cafu Full timeCAFU has a vision to create a better world through connected mobility, serving both consumers and businesses. Every day, we create convenience in motion for our customers in communities across the region. We started as an on-demand fuel delivery app and have now extended our services to car wash, tyre change and battery change...but this is only the...
-
Senior Insights Analyst
3 weeks ago
dubai, United Arab Emirates Cafu Full timeCAFU has a vision to create a better world through connected mobility, serving both consumers and businesses. Every day, we create convenience in motion for our customers in communities across the region. We started as an on-demand fuel delivery app and have now extended our services to car wash, tyre change and battery change...but this is only the...
-
Insights Analyst
2 months ago
Dubai, United Arab Emirates Zurich Insurance Full time**Job Summary** - Zurich Middle East is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.- Reporting to the Head of Propositions & Pricing, the Insights Analyst will be responsible for creating an...
-
Analysts Manager Jobs In Dubai
5 days ago
Dubai, Dubai, United Arab Emirates Senior Business Full timeSenior Business Analysts Manager Jobs In DubaiJob Responsibilities:Utilizes analysis skills and consults with NEOM The Line Middle and Senior Management, and Project Managers to translate business requirements and processes into solutions by developing requirement specifications, use cases, and scope.Presents recommended solutions, scope, budget, and...
-
Senior Insights Analyst
5 days ago
Dubai, Dubai, United Arab Emirates Cafu Full timeCAFU has a vision to create a better world through connected mobility, serving both consumers and businesses. Every day, we create convenience in motion for our customers in communities across the region. We started as an on-demand fuel delivery app and have now extended our services to car wash, tyre change and battery this is only the beginning. We have...
-
Customer Insights Analyst
7 days ago
Dubai, United Arab Emirates The Emirates Group Full timeJob Purpose: The Customer Insights Analyst will be responsible for developing the data infrastructure behind the customer-centric marketing business and improving the marketing data lifecycle, from the way data is extracted and prepared to the way analysis is performed and presented. Along with the marketing enablement team, develop and map out the data...
-
Market Analyst
2 months ago
Dubai, United Arab Emirates Etihad National Full time**Job Title: Business Setup and Development Specialist** Company Overview: Etihad National is a dynamic and fast growing company. We are seeking a highly skilled and experienced Market Analyst with a strong experience in the Financial Market, to join our team. **Job Overview**: We are seeking a highly analytical and strategic-minded individual to join our...
-
Market Analyst
2 months ago
Dubai, United Arab Emirates Venture search Full timeF- Posted by - Freddie Ricks- Recruiter Our client, a reputable physical commodity trading firm, has established itself as a key player in the global market, known for its expertise in trading and market insights. With a strong commitment to staying ahead of industry trends and developments, the company is seeking a skilled Fundamental Market Analyst to join...
-
Dubai, Dubai, United Arab Emirates The Cigna Group Full timeDigital Marketing Senior Analyst Jobs In Dubai | The Cigna GroupAbout the jobThe digital marketing senior analyst will support with the digital marketing strategy build for Cigna Healthcare MEA. The candidate will be leading and driving the digital marketing plans for the region to achieve marketing & business objectives – the responsibilities include...
