Principal Project Manager | ServiceNow Dubai

4 weeks ago


dubai, United Arab Emirates ServiceNow Full time
Principal Project Manager | ServiceNow DubaiServiceNow (NYSE: NOW) makes the world work better for everyone. Ourcloud-basedplatform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.Principal Project Manager | ServiceNow Dubai | Apply NowLead the delivery team throughout the engagement and drive the overall vision and direction.Work with the Sales Account Team, partner, and customer to understand the customer and the engagement; including challenges, partners, issues, and value being delivered.Apply expertise from the Now Create methodology and prescriptive guidance to promote delivery of the engagement, including long-term customer success.Be the single point of contact for the ServiceNow internal organization, customer and partner to foster collaboration, effective decision-making and customer agreement on proposed solutions.Establish program governance to manage requirements in line with agreed scope, time, schedule, cost and business objectives.Proactive development and execution of proven risk assessment, prevention, and mitigation plans, and efficient identification, tracking, and resolution of issues.Mentor ServiceNow or Partner team members to achieve the engagement’s deliverables and promote the customer’s desired results.Identify gaps between actuals and plan of record, proposing solutions and driving resolutions.Work with the Sales Account Team as the Project/Program implementation expert during sales cyclesQualificationsTo be successful in this role you have:10+ years progressive experience as part of a professional services organization; or equivalent experienceExperience with implementing or operating the ServiceNow platform and/or ServiceNow certificationsAbility to travel up to 50%Excellent communication skills, both written and verbal, in Arabic and EnglishProject Management certification in PMI or similarAgile Scrum experience and Scrum Master certification desirableComfortable leading projects independentlyGood understanding of technologyProven success driving complex issues through analysis and resolutionA growth mindset and willingness to learn new things independently and at paceDon’t miss out on this exciting opportunity – apply now at dubaiofferz.com
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