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Team Manager – Inside Sales | dubizzle Dubai

4 months ago

dubai, United Arab Emirates dubizzle Full time
Team Manager – Inside Sales | dubizzle Dubaidubizzle is the UAE’S favorite marketplace to buy, sell and find anything. If you can search for it, you can find it on dubizzle From Batmobiles to Dinosaur bones to a Boeing 747As a Team Manager – Inside Sales, you will be responsible to train, mentor and lead a team of Telesales Executives and Coordinators engaged in selling the product over the call along with monthly client visits.Team Manager – Inside Sales | dubizzle Dubai | Apply NowIn This Role, You WillTrain, Mentor, and lead sales team;Meet or exceed the team’s productivity with 100% accuracy;Meet SLA of the volumes, customer service and number of clients converted;Develop talent within the team by providing guidance, ongoing feedback, coaching and development opportunities, enabling team members to achieve set targets;Provide encouragement to team members, including communicating team goals and identifying areas for new training or skill checks;Assist management with hiring processes and new team member training;Answer team member questions, help with team member problems, and oversee team member work for quality and guideline compliance;Communicate deadlines and sales goals to team members;Develop strategies to promote team member adherence to company regulations and performance goals;Conduct team meetings to update members on best practices and continuing expectations;Generate and share comprehensive and detailed reports about team performance, mission-related objectives, and deadlines;Provide quality customer service, including interacting with customers, answering customerinquiries, effectively handling customer complaints and occasionally visiting customers.RequirementsA minimum of secondary educationBachelor’s degree preferred4+ years of experience with Telesales2+ years managing teams of telesales executives.Familiar with Zendesk, CRMs’ (Salesforce a plus)Excellent communication skillsAnalytical mind and problem-solving aptitudeStrong organisational skillsLeadership skillsResult orientated with problem solving skills to resolve challenges through creative and flexible options in line with the company’s overall targets.Ability to listen and communicate well with the team while providing open and honest feedbackDon’t miss out on this exciting opportunity – apply now at dubaiofferz.com
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