Meetings Events Executive

2 months ago


dubai, United Arab Emirates Mövenpick Hotels & Resorts Full time
To promote efficiency, confidence, courtesy and an extremely high standard of social skills. To generally promote and ensure good inter-departmental relations To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues. To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and heartists. Maintains professional business confidentiality To adhere to Company and Hotel rules and regulations at all times
Key Deliverables And Responsibilities
Planning & Organizing:
Responsible for bookings, generating proposals, generating contracts, issuing confirmations and follow up process with all MICE customers that are assigned to you Ensures that all lead requests are handled as per the policy and not exceeding the lead handing timeframe policy. Ensures active follow up on sent offers as per guest requirements. Preparation of offer letters according to the guest requirements. Ensuring company standards are in place. Personalizes and executes the event for the Meeting planner Maintain timely and responsive communication with all accounts and prospects. Assess group business to maximize contribution from available public space, generating room revenues whilst achieving Meetings and Events budgets Yields all leads prior to the offer letter being sent out, in terms of, venue assigned or rates offered – especially in an area set up, and seeks the required approval to take the booking Ensures that Sales and Catering PMS is well managed, maintained and updated as per company policy & standards Refers all unable to confirmed bookings so that they can be offered a sister property#J-18808-Ljbffr

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