IT Service Desk Engineer
7 hours ago
Actively monitor IT dashboards such as Grafana, Prometheus, ELK, or SIEM tools.Detect and log alerts, anomalies, or system events in the incident management system.Perform initial triage and basic troubleshooting as per SOPs.Escalate unresolved or critical issues to L2/L3 SMEs within defined SLA timelines.Maintain accurate incident logs, updates, and resolution notes.Check server and application health using predefined scripts and monitoring toolsRestart basic services or processes as instructed in SOPsAssist in routine checks (backups, patching status, server availability, endpoint monitoring).Verify deployment or scheduled jobs completion and escalate failures.Monitor SIEM dashboards for potential threats or security alerts.Log suspicious events and escalate to SOC analysts.Follow basic cybersecurity incident playbooks.Work closely with DevOps, Network, and Security teams to ensure smooth escalation and knowledge sharing.Update SOPs, knowledge base articles, and shift handover logs regularlyWork in shift rotations to ensure 24/7 coverage.
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IT Service Desk Engineer
1 day ago
Dubai, United Arab Emirates Marc Ellis Full timeTarget pay rate: 7,000 AEDJob Title: IT Service Desk / Field Service EngineerLocation: Abu DhabiWork Schedule: Shift-based, 6 days per weekEmployment Type: Contract (3 months – extendable)Position SummaryWe are seeking a skilled and customer-focused IT Service Desk / Field Service Engineer to join our technology team. The role requires on-site support,...
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Front Desk Executive
7 hours ago
Dubai - United Arab Emirates (UAE) Shuraa Management And Consultancy LLC Full time 3,500 - 4,000Company Profile: Shuraa head-quartered in Dubai is a Management Consultancy, operating for over 20 years in UAE. We serve our clients with all their business set up requirements ranging from issuance of trade license, to accounting services, legal services, recruitment and so on. This serves as a one-stop shop solution to our clients. Over the period of...
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Support Officer – Service Desk
7 hours ago
Abu Dhabi - United Arab Emirates (UAE) Halian Full time 8,000 - 15,000Day to Day OperationsRespond to incoming service requests, incident reports, and inquiries through various channels such as phone, email, or ticketing systems, providing timely and courteous assistance to customers, and ensuring a positive experience with our services.Diagnose and resolve technical issues related to our digital transformation...
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Admin / Front Desk Executive
7 hours ago
Dubai - United Arab Emirates (UAE) BANLINE GENERAL TRADING CO. L.L.C Full time 3,000 - 6,000We are looking for a reliable and well-presented Admin / Front Desk Executive to join our establishment. The ideal candidate will be responsible for welcoming and assisting guests, handling front desk activities, and supporting daily administrative operations to ensure smooth office functioning.Front Desk & Guest RelationsGreet and welcome all visitors...
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Service Desk Engineer
7 hours ago
Dubai - United Arab Emirates (UAE) Naukrigulf ME A2 Full time 5,000 - 6,000Serve as the first point of contact for IT support, efficiently troubleshooting and resolving user issues via phone, email, or chat.Utilize remote desktop tools to diagnose and resolve technical problems directly on user machines, minimizing downtime.Document all interactions and resolutions in the ticketing system, ensuring clear communication and follow-up...
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IT Senior Application Service Desk
2 weeks ago
Abu Dhabi, United Arab Emirates M42 Health Full timeJob Description Overview M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more...
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Service and Calibration Technicians
7 hours ago
Dubai - United Arab Emirates (UAE) PETRA MECHATRONICS MIDDLE EAST TRADING LLC Full time 3,000 - 5,000------------------· Career Level: Middle / Senior· Location: Dubai / Sharjah - UAE· Onsite· Nationality: Any· Products/Industries: Industrial weighing scales, measuring instruments, instrumentation & process control, industrial automation, material handling & lifting equipment, tools/meters/ power tools & hardware, industrial electronics,...
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Service Desk Engineer
1 week ago
dubai, United Arab Emirates Intertec Softwares Full timeOverview JOB DESCRIPTION JOB TITLE: Service Desk Engineer JOB PURPOSE: L1 Support QUALIFICATION: Diploma in Technology B.E/B. Tech or Equivalent CERTIFICATIONS: CompTIA A or CompTIA N or any certificate from Microsoft EXPERIENCE: 2 years REPORTING TO: Service Delivery Manager Responsibilities Responding to IT support tickets and inquiries via various...
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Service Desk Engineer
6 days ago
dubai, United Arab Emirates Intertec Systems Full timeJOB DESCRIPTION JOB TITLE: Service Desk Engineer JOB PURPOSE: L1 Support QUALIFICATION: Diploma in Technology, B.E/B. Tech or Equivalent CERTIFICATIONS: CompTIA A+ or CompTIA N+ or any certificate from Microsoft EXPERIENCE: 2+ years REPORTING TO: Service Delivery Manager RESPONSIBILITIES (INCLUDES ALL TASKS): Responding to IT support tickets and inquiries...
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Administrative Officer
7 hours ago
Dubai - United Arab Emirates (UAE) ALMAK GROUP LLC Full time 2,500 - 4,000*Front Desk Management •Greet and welcome clients, guests, and visitors with professionalism and courtesy. •Answer, screen, and direct incoming calls promptly. •Manage visitor registration and ensure a secure, organized reception area. Administrative Support •Handle correspondence (emails, letters, packages, couriers, etc.). •Maintain office...