Support Officer – Service Desk
4 hours ago
Day to Day OperationsRespond to incoming service requests, incident reports, and inquiries through various channels such as phone, email, or ticketing systems, providing timely and courteous assistance to customers, and ensuring a positive experience with our services.Diagnose and resolve technical issues related to our digital transformation solutions, troubleshooting hardware, software, and network problems efficiently and effectively.Create, update, and manage support tickets using the company's service management tools, ensuring accurate documentation of all customer interactions, troubleshooting steps, and solutions.• Diagnose and resolve software, hardware, network, and other IT-related problems reported by clients, escalating complex issues to higher-tier support for swift resolution.Utilize remote support tools to provide virtual assistance and perform remote troubleshooting, minimizing the need for on-site visits whenever possible.Continuously identify opportunities to enhance service desk processes, tools, and knowledge base resources to improve overall support efficiency and customer satisfaction.Keep clients informed about the progress of their support tickets, including estimated resolution times and any relevant updates.Ensure clear and effective communication throughout the support lifecycle.
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Support Officer
5 days ago
Abu Dhabi, United Arab Emirates Injazat Full timeOverview: **Core42** is the UAE’s national-scale enabler for cloud and generative AI, combining G42 Group’s expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. Building on our capabilities as sovereign cloud and HPC specialist, we bring generative AI, cybersecurity, professional...
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Front Desk Officer
1 week ago
united arab emirates ARRISE Full timePosition scope The Front Desk Officer is responsible for the smooth functioning of the office environment of approximately 3000 people, ensuring efficient operations and supporting various departments within the organization. They oversee administrative tasks, manage office resources, and facilitate communication between different teams. The Office Manager...
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Administrative Officer
4 hours ago
Dubai - United Arab Emirates (UAE) ALMAK GROUP LLC Full time 2,500 - 4,000*Front Desk Management •Greet and welcome clients, guests, and visitors with professionalism and courtesy. •Answer, screen, and direct incoming calls promptly. •Manage visitor registration and ensure a secure, organized reception area. Administrative Support •Handle correspondence (emails, letters, packages, couriers, etc.). •Maintain office...
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Admin / Front Desk Executive
4 hours ago
Dubai - United Arab Emirates (UAE) BANLINE GENERAL TRADING CO. L.L.C Full time 3,000 - 6,000We are looking for a reliable and well-presented Admin / Front Desk Executive to join our establishment. The ideal candidate will be responsible for welcoming and assisting guests, handling front desk activities, and supporting daily administrative operations to ensure smooth office functioning.Front Desk & Guest RelationsGreet and welcome all visitors...
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Field Technician
4 hours ago
Dubai - United Arab Emirates (UAE) QUESSCORP MANPOWER SUPPLY SERVICES LLC Full time 3,500 - 4,000Job Title: L1 Field TechnicianDepartment: IT Support / End User SupportJob Summary:We are looking for a skilled End User Support Field Technician to provide technical support to users across the organization. The role includes installation, configuration, and troubleshooting of hardware, software, and network-related issues while ensuring minimal disruption...
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Front Desk Officer
4 hours ago
Dubai - United Arab Emirates (UAE) FAHAM DOORS INDUSTRIES CO. L.L.C Full time 1,000 - 18,000We are looking for Front Desk Officer (Arabic Speaker). The role will be based at our office located on Sheikh Zayed Road, Dubai.Responsibilities:Greet and welcome guests with a warm and professional demeanor, ensuring a positive first impression in Arabic and English.Manage incoming calls, emails, and inquiries in both Arabic and English, directing them...
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IT Senior Application Service Desk
2 weeks ago
Abu Dhabi, United Arab Emirates M42 Health Full timeJob Description Overview M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more...
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Front Desk Executive
4 hours ago
Dubai - United Arab Emirates (UAE) Shuraa Management And Consultancy LLC Full time 3,500 - 4,000Company Profile: Shuraa head-quartered in Dubai is a Management Consultancy, operating for over 20 years in UAE. We serve our clients with all their business set up requirements ranging from issuance of trade license, to accounting services, legal services, recruitment and so on. This serves as a one-stop shop solution to our clients. Over the period of...
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Customer Support Front Desk Administrator
2 weeks ago
Abu Dhabi, United Arab Emirates J S T LIMITED ELECTRONIC - L.L.C. Full time**Key Responsibilities**: **Front Desk Administration**: - Greet and welcome visitors in a friendly and professional manner - Maintain a clean and organized reception area - Schedule and coordinate appointments, meetings, and conference rooms - Handle incoming and outgoing mail and courier services - Maintain records, logs, and office supplies inventory -...
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Front Desk Receptionist
4 hours ago
Dubai - United Arab Emirates (UAE) Sohum Wellness Sanctury Full time 5,000 - 7,000Greet and welcome guests with a warm, professional demeanor, ensuring a positive first impression of the organization.Greet and welcome guests with a warm, professional demeanor, ensuring a positive first impression of the organization.Manage all incoming calls and inquiries efficiently, directing them to the appropriate personnel or department without...