Customer Service Team Lead

United Arab Emirates - Customer Service & Documentation – Executive - Customer Service / Full Time Job titleExecutive – Customer Service (SOC) Job purpose The primary role of the Executive – Customer Service (SOC) is to effectively handle the front facing end to end activities of the sale and all the relevant interactions/ correspondence with...

United Arab Emirates - Customer Service & Documentation – Executive - Customer Service / Full Time Job title Executive – Customer Service (SOC) Job purpose The primary role of the Executive – Customer Service (SOC) is to effectively handle the front facing end to end activities of the sale and all the relevant interactions/ correspondence with...

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

**Responsibilities**: - Handle inbound and outbound calls in Arabic, Russian, and English. - Provide accurate information about aesthetic treatments and clinic services. - Manage appointment bookings, rescheduling, and follow-ups with clients. - Maintain client records and ensure excellent customer experience. - Coordinate with the operations and front desk...

Job Description Role Summary The Customer Service Team Lead (TL) is responsible for frontline execution, people management, and real-time service delivery across voice and digital support channels. The TL ensures agents meet performance, quality, and compliance standards while maintaining queue health and customer experience consistency. This is a hands-on...

We are hiring on behalf of our client, a prominent leader in the Food and Beverages industry in the UAE, for a passionate and driven Customer Service Team Lead / Order Processing professional who can bring structure, energy, and excellence to day-to-day operations. This role is based in Dubai, and you’ll be at the heart of our client’s customer...

Role Profile The Lead Paid Social Officer directly manages and co-ordinates the management of Paid Social advertising accounts (Meta, Snapchat, Tiktok) and related projects for Alshaya brands to deliver the best customer experience, marketing performance and commercial result. Working in the Dubai office and alongside the Paid Social Manager they will...

Role Profile The Lead Paid Social Officer directly manages and co-ordinates the management of Paid Social advertising accounts (Meta, Snapchat, Tiktok) and related projects for Alshaya brands to deliver the best customer experience, marketing performance and commercial result. Working in the Dubai office and alongside the Paid Social Manager they will...

Purpose of the Role The Operative Team Lead, Customer Analytics, will ensure the day‑to‑day delivery of high‑quality analytics, dashboards, and insights supporting DA‑Desk, PortLog, and wider Shipping Services customers in Marcura. The role will have a significant element of direct production output The role manages a team of analysts, enforces data...