Guest Relations Executive

3 days ago


Dubai, Dubai, United Arab Emirates ZAPS Group Full time

Job Title: Guest Relations Executive – Airport Transfers

Location: Dubai

Role Objective

We are seeking a well-presented and customer-focused Guest Relations Executive to represent our premium airport transfer service. This role is pivotal in ensuring a smooth and welcoming transition for passengers from the airport arrival terminal to their assigned chauffeur.

Key Responsibilities


• Arrival Monitoring: Track flight landing times and be present at the arrival hall/paging area in a timely manner.


• Passenger Greeting: Meet and greet arriving passengers using paging boards with professionalism and a warm, welcoming demeanour.


• Passenger Coordination: Maintain continuous communication with guests via phone or WhatsApp from landing until personal meet-up.


• Seamless Handover: Coordinate closely with chauffeurs stationed in the parking area to ensure vehicles are ready on time.


• Guest Assistance: Escort passengers to the designated pick-up point and introduce them to their assigned driver.

Requirements


• Communication Skills: Fluency in English is required; additional languages such as Hindi or Arabic are an advantage.


• Professional Presentation: Neat, well-groomed, and polished appearance suitable for a premium service environment.


• Interpersonal Skills: Friendly, confident, and proactive with the ability to handle guest queries effectively.


• Customer Service Mindset: Comfortable assisting high-profile and international guests with discretion and professionalism.



  • Dubai, Dubai, United Arab Emirates Naik Foundation Full time

    Position OverviewThe Guest Relations Executive is responsible for delivering exceptional customer service by ensuring a warm welcome, prompt assistance, and personalized attention to all guests. This role involves coordinating with various departments, addressing guest concerns, and enhancing overall guest satisfaction.Key ResponsibilitiesGreet guests warmly...


  • Dubai, Dubai, United Arab Emirates The AEON Clinic Full time

    Company DescriptionThe AEON Clinic is a pioneering regenerative wellness center in the Middle East, specializing in holistic healing through science. With over 25 years of experience in Dubai, our trusted doctors offer personalized care focusing on longevity, cellular regeneration, and combatting inflammation. Affiliated with the American Board of...


  • Dubai, Dubai, United Arab Emirates Hyatt Centric Full time

    Organization- Hyatt Centric Jumeirah DubaiSummaryAt Hyatt Centric Jumeirah Dubai, we are a lifestyle hotel designed for the curious traveler who seeks authentic local experiences. Located in the vibrant neighborhood of Jumeirah 1, we connect our guests to the heart of the city. Our team members are bold, personable, and passionate about delivering service...


  • Dubai, Dubai, United Arab Emirates DEAL HOLDING - L.L.C Full time

    Location: UAEReports to: Restaurant Manager (Assistant General Manager)Department: Front of HouseIndustry: Hospitality / Food & Beverage / LifestyleEmployment Type: Full-timeRole OverviewWe are hiring Guest Relations Executives / Receptionists for a premium hospitality environment. The Guest Relations Executive is responsible for managing the guest journey...


  • Dubai, Dubai, United Arab Emirates Kennedy Property Full time

    The Company:Kennedy Property Group have the UAE's largest short term rental company with offices in Dubai and Abu Dhabi. We are searching for an enthusiastic Guest Relations Executive to oversee customer experiences in our holiday homes.Responsibilities:The selected candidate will be the ambassador of the company in front of the guests; the first to greet...


  • Dubai, Dubai, United Arab Emirates Seddiqi Holding Full time

    Seddiqi Holding is a Family-owned and managed company with a unique, diversified portfolio of businesses and brands across numerous sectors. The business includes Ahmed Seddiqi, Seddiqi Properties, Swiss Watch Services and Mizzen.We are looking for a Guest Relations Executive who will be responsible for exceptional customer service to all visitors and guests...


  • Dubai, Dubai, United Arab Emirates Dubai Holding Full time

    About Jumeirah & the Hotel:Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and...


  • Dubai, Dubai, United Arab Emirates Bab Al Shams Desert Resort Full time

    Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke...

  • Guest Relations

    3 days ago


    Dubai, Dubai, United Arab Emirates Wellcube Full time

    Position Summary:The Guest Relations Officer is responsible for ensuring an exceptional guest experience by addressing inquiries, requests, and feedback professionally. The role liaises with relevant departments to resolve issues promptly and maintain high service standards.Key Responsibilities:Greet guests warmly and provide assistance with requests and...


  • Dubai, Dubai, United Arab Emirates Shangri-La Group Full time

    Find Your Shangri-La in Shangri-LaShangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai's glittering skyline, every visit becomes an unforgettable experience.About The RoleAs aGuest Relations Executive, your role is to support the creation of exceptional and...