Business Intelligence Lead

Role:
Business Intelligence Lead, Rahal

Location:
Hybrid (Baghdad, Iraq / Dubai, UAE)

Reports To:
CEO

Employment Type:
Full-time (Hybrid)

About Rahal

Rahal is the travel mini-app inside Iraq's Super Qi ecosystem, a Rocketship redefining how millions of travelers search, book, and manage journeys across flights, hotels, and digital services.

We make travel simple, safe, and accessible to everyone, everywhere. Behind every great traveler experience lies a powerful data story, and this is where you come in.

Role Overview

• We're looking for a Business Intelligence Lead to turn Rahal's data into decisions that support growth, efficiency, and exceptional traveler experiences.
• You'll be responsible for building and scaling our BI function from the ground up, connecting data sources, creating single sources of truth, and translating raw data into actionable insights for leadership, marketing, product, engineering, operations and commercial teams.
• This is a hands-on role for a builder, someone who can design frameworks, take the lead on executing them, and make complex data accessible to everyone.

Key Responsibilities

Data Strategy & Infrastructure

• Own Rahal's end-to-end BI strategy, from data collection and modeling to visualization and storytelling.
• Design and maintain scalable dashboards and automated reporting systems across growth, product, CX, and operations.
• Partner with engineering to ensure robust data pipelines, integrations, and governance frameworks.
• Build and maintain a "Rahal Single Source of Truth", ensuring metrics are consistent, trusted, and actionable.

Analytics & Insights

• Lead analytical deep dives into traveler behavior, campaign performance, funnel conversion, and partner economics.
• Translate insights into strategic recommendations that inform product roadmaps, marketing spend, and business priorities.
• Establish key metrics (KPIs, leading and lagging indicators) and track them through Rahal's Quarterly OKRs.
• Proactively identify growth opportunities and operational inefficiencies through data storytelling.

Cross-Functional Partnership

• Work closely with the CEO and department heads to define data-driven success metrics for every function.
• Collaborate with Product Managers, Engineers, Designers, and Marketers to run A/B tests, experiments, and post-launch performance reviews.
• Translate technical insights into clear narratives for non-technical stakeholders, prioritizing clarity over complexity.

Qualifications

Experience:
4+ years in Business Intelligence, Data Analytics, or Data Science roles (with at least 2 years in cross-functional capacity).

Industry:
Prior experience in travel-tech, marketplace, or consumer-tech environments strongly preferred.

Technical Skills:

• SQL mastery and experience with relational databases.
• Proficiency in BI tools or customer data pools such as Metabase, Rudderstack, Power BI, Tableau, or Looker.
• Familiarity with ETL tools, data modeling, and cloud data warehouses (BigQuery, Snowflake, Redshift).
• Strong Excel/Google Sheets and data visualization abilities.

Analytical Skills:
Ability to define frameworks, segment cohorts, and measure business impact through advanced analytics.

Communication Skills:
Excellent storytelling and presentation skills, able to influence decisions with clarity and data integrity.

Mindset: Start-up attitude, comfortable with imperfect data, thrives on building from scratch, and passionate about impact at scale.

Personality Traits

Biased for Action, thrives in ambiguity, acts fast, and learns even faster.

Traveler-Obsessed, every decision starts with "How does this help the traveler?"

Team Player, collaborates naturally across functions and geographies.

Operator Mindset, thrives in start-ups and scale-ups; comfortable navigating growth and chaos.

Strategic & Executional, balances long-term vision with hands-on delivery discipline.

Why Rahal

• Be part of Iraq's fastest-growing travel platform inside the Super Qi ecosystem.
• Work with passionate builders shaping the future of digital travel in the Middle East.
• Solve real traveler problems at scale; from seamless flight booking to next-gen experiences.
• Join a Rocketship where ownership, speed, and creativity truly matter.
• Become part of a regional expansion in the horizon.