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Branch Operations Officer

5 hours ago

Dubai, Dubai, United Arab Emirates Terracotta Outsourcing Full time

A leading financial international company in Dubai is seeking a
talent with (FamilyBook)
to join their Branch Operations Team. This is an excellent opportunity for fresh graduates or professionals with up to 2 years of experience to grow in a professional banking environment.

Key Responsibilities:

  • Manage client transactions for both trade and non-trade activities
  • Initiate requests and relay transactions to back-office teams using internal banking systems
  • Scan and deliver documents to relevant teams (Client Accounts, Credit Team)
  • Safekeeping of client legal files and credit files
  • Process debit instructions to WPS teams where required
  • Delivery and endorsement of trade/non-trade related documents
  • Archiving and record maintenance of all client-related documents
  • Cash management activities: processing inward/outward cheques, manager cheques, demand drafts, collection cheques
  • Handling cheque stop payments, issuance/cancellation of cheque books
  • Signature verification for special client instructions
  • Maintenance of cash margin and suspense accounts, including reconciliation and reporting
  • Daily proofing and reconciliation of clearing/internal accounts
  • Producing statistics and reports related to assigned activities
  • Participate in operational controls, team meetings, and support cross-training initiatives

Key Requirements:

  • Emirati with FamilyBook
  • Fresh graduate or up to 2 years of experience
  • Fluent in Arabic and English
  • Strong organizational, analytical, and document-handling skills
  • Knowledge of banking systems and MS Office
  • Ability to work independently and as a team player
  • Strong client orientation and interaction skills
  • Bachelor's degree in a relevant field

Employment Type:
Full-time – Professional environment with growth opportunities

Salary Range:
Competitive for fresh graduates and junior professionals