Hostess - Food & Beverage (F/M)

2 days ago

Abu Dhabi, Abu Dhabi, United Arab Emirates VENDOM COMPANY Full time $25,000 - $45,000 per year

Job Description

  • To work as a team with colleagues, to ensure timely service and a smooth running operation.
  • To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
  • To perform every guest interaction in a friendly and welcoming manner
  • To maintain professional telephone etiquette and a perfect understanding of reservation's policies and procedures.
  • To be completely familiar with the services offered in the restaurant and throughout the hotel.
  • To greet and seat guests in the restaurant in a warm and friendly manner, and set the tone of welcoming hospitality that will continue during the entire guest experience.
  • To ensure that the front or the restaurant is always covered, and that the entrance to the restaurant is as welcoming and attractive as possible.
  • To check each table to ensure that it is clean and fully set up before any guests are seated at the table.
  • To check with guests to get feedback on the quality of their experience. Share any problems that arise with outlet managers, but try to take care of the problem at once.
  • Pitch in and help in service whenever the need arises
  • Work in a Cashier function and closing tables.

Profil recherché

  • High School diploma
  • Previous experience in same position for at least 1 year.
  • Luxury hotel experience is a must
  • Passion for excellent service
  • Excellent team player and great communication skills

For all applications, please forward your updated CV.

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Job Type: Full-time

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