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Operation Manager

3 weeks ago

Dubai, United Arab Emirates Dyarco For Operations Services Full time

Ensure all operations are carried out in an appropriate, cost-effective manner
- Improve operational management systems, processes, and best practices
- Plan inventory and oversee materials and equipment efficiency
- Handle client calls and inquiries effectively.
- Formulate strategic and operational objectives for the organization.
- Perform quality controls and monitor production Key Performance Indicators (KPIs)
- Identify and implement methods to enhance the quality of customer service.
- Schedule manpower efficiently
- Perform miscellaneous job-related duties including administrative functions, preparing quotations, costing, issuing purchase orders, purchase requests, and tax invoices.
- Provide assistant and support to the office in problem-solving, project planning, management, development, and execution.
- Monitor and oversee the company's maintenance service transactions on various sites.
- Conduct site inspections with potential clients and provide information about the company's services
- Liaise with clients regarding their requests and project requirements
- Escalate maintenance operation complaints to management for analysis and resolution.
- Contribute to the preparation of maintenance service progress and accomplishment reports
- Coordinate with different suppliers regarding the order of materials
- Align the goals and objectives of both roles to ensure they are working towards common targets, such as improving customer satisfaction, increasing sales revenue

Pay: From AED7,000.00 per month

**Language**:

- Arabic (preferred)