Sr. Vehicle Preparation Coordinator

**Job Requisition ID**:173875

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview Of The Role**:

- The Vehicle Preparation Coordinator plays a crucial role in enhancing the customer experience by ensuring that the vehicle preparation team adheres to high-quality standards. Reporting to the Supervisor of Vehicle Preparation, the coordinator is responsible for overseeing a team of Car Washers, ensuring operations run smoothly from vehicle quality checks to inventory management. The role involves detailed documentation and reporting, effective stock management, handling yard maintenance, and managing lost and found items efficiently. It requires leaders who can manage and inspire their teams while maintaining operational excellence.

**What You Will Do**:
**Quality Checks and Standards**

- Conduct random inspections of 5 vehicles per shift to ensure compliance with Hertz cleaning standards.
- Report any discrepancies found during inspections to the Team Leader.
- Ensure all Vehicle Preparation Associates (VPAs) are trained on Vehicle Acceptance Criteria, Vehicle Preparation Standard Work and Damage Identification.

**Operational Coordination**:

- Update the Huddle board before each shift according to the specified template.
- Conduct pre-shift huddles with all VPAs to communicate daily objectives.
- Manage the Order of Production Bar by updating vehicle cards based on business requirements.
- Reconcile the manifest with the excel file maintained by the Shift Supervisor.
- Ensure VPAs prepare correct vehicles according to the Substitution Matrix.

**Reporting and Inventory Management**:

- Update and share the VPA productivity report daily, and share comprehensive reports weekly with the Team Leader.
- Maintain inventory of vehicle cleaning materials and ensure stock levels are sufficient.
- Coordinate with suppliers to procure materials at competitive rates.

**Fuel and Yard Management**:

- Record daily fuel consumption and perform comparative analyses, sharing findings with the Team Leader.
- Procure fuel following the Standard Operating Procedure (SOP).
- Manage yard cleaning in collaboration with the Facilities department and waste management company.

**Administrative Duties**:

- Ensure accurate logging and handling of Lost and Found items as per Standard Work protocols.
- Maintain inventory checks to manage ageing vehicles and child seats, avoiding unnecessary ageing.
- Manage DSM inventory daily and ensure all vehicle transfers are recorded correctly, closing open NRTs daily.

**Required Skills To Be Successful**:

- Excellent interpersonal skills and high emotional intelligence.
- Demonstrated leadership qualities and team-building skills.
- Strong problem-solving and analytical capabilities.
- Effective planning and organizational skills.

**What Qualifies You For The Role**:

- Bachelor’s degree or equivalent.
- Professional communication and presentational skills, both written and verbal.
- Over 2 years of experience managing people in a logístical role.
- Over 5 years of experience working in the automotive industry.

**About Al-Futtaim Group Real Estate**
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
AFGRE is responsible for master plan