Guest Service Officer
2 weeks ago
Job Description Summary You will play a crucial role in enhancing the guest experience by managing reservations effectively. You will ensure that all bookings are processed accurately and efficiently while maintaining a strong guest-focused approach. Main duties: - Respond promptly to reservation inquiries via phone, email, and internal systems - Accurately input and manage reservations in the Property Management System - Promote packages and special offers to enhance the guest experience - Coordinate with the Front Office and Sales teams to ensure booking accuracy - Handle group bookings and special requests with great attention to detail At Hyatt, we take care of people so they can be their best. As part of our team, you'll enjoy: - A UAE employment visa sponsorship. - Complimentary meals prepared by our culinary team. - Company-provided transportation for your convenience. - Accommodation arranged by the company. - Exclusive discounts at Hyatt food & beverage outlets across Dubai. - Complimentary stays at Hyatt hotels worldwide - explore the world with us Qualifications - Work experience as a GSO or Reservations Agent - Fluency in Arabic language is a must - Strong written and verbal communication skills - Proficiency in Opera or other Property Management Systems - Ability to multitask and prioritize effectively in a fast-paced environment - Proactive approach to guest service and problem-solving
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Guest Services Officer
4 days ago
United Arab Emirates, Dubai Destination Hotels Full timeJob Description Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Front Office is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism...
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Guest Relations Officer
1 week ago
united arab emirates Al Habtoor Polo Resort Full timeGuest Relations Officer Al Habtoor Polo Resort•United Arab Emirates Qualifications Proven experience in hospitality or guest relations Excellent communication skills Strong customer service focus with the ability to anticipate guest needs Friendly, calm, organized and professional demeanor Ability to handle difficult situations with tact and diplomacy...
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, , United Arab Emirates Jumeirah Group - Other locations Full timeA luxury beachside resort in the UAE is seeking a Guest Services Executive for their Front Office team. The role involves efficiently managing guest check-ins/outs, processing payments, and resolving guest complaints. Ideal candidates will have 1-2 years of experience in luxury hospitality, strong language skills in English and Italian, and familiarity with...
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Guest Service Center Agent
1 week ago
, , United Arab Emirates Minor International Full timeResponsibilities To anticipate guest needs and handle guest inquiries in a helpful and attentive manner. To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets Spa promotions and other properties. To take personal responsibility for the service and attitude with which our guest...
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Guest Service Center Agent
2 weeks ago
united arab emirates Minor International Full timeResponsibilities To anticipate guest needs and handle guest inquiries in a helpful and attentive manner. To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets Spa promotions and other properties. To take personal responsibility for the service and attitude with which our guest...
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Guest Services Executive
4 days ago
, , United Arab Emirates Dubai Holding Full timeA prestigious hospitality group in the United Arab Emirates is seeking a Guest Services Executive for the Front Office at their exclusive beachside resort. You will ensure a smooth check-in/out experience, handle guest payments, and address any complaints with professionalism. Ideal candidates should have experience in luxury settings, proficiency in English...
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Guest Service Executive
5 days ago
, , United Arab Emirates Jumeirah Full timeGuest Service Executive – Front Office – Jumeirah Zabeel Saray About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia and Africa. Since 1999, the brand has become known for distinguished beachfront resorts,...
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Guest Service Executive
4 days ago
, , United Arab Emirates Dubai Holding Full timeGuest Service Executive - Front Office - Jumeirah Zabeel Saray United Arab Emirates Job Description About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe. Asia and Africa. In 1999, Jumeirah changed the face of luxury...
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Guest Service Officer
3 days ago
Dubai, United Arab Emirates City Avenue Hotel Full time**Role Description** This is a full-time on-site role for a Guest Service Officer at City Avenue Hotel in Dubai. The Guest Service Officer will provide exceptional guest service, handle guest inquiries and concerns, manage reservations, perform receptionist duties, and ensure a positive experience for all guests. **Qualifications** - Guest Service and...
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Guest Relation Officer
2 weeks ago
united arab emirates GALADARI BROTHERS CO. L.L.C Full timeJob Purpose To deliver personalized, high-quality guest experiences by understanding individual needs, managing escalated issues, and providing exceptional support to VIP and special guests. The role focuses on building long-term guest relationships, promoting loyalty programs, and ensuring seamless coordination of events and special requests. Key Job...