Guest Service Center Agent

About the Client: Shuraa’s client is a luxury Airbnb business managing high-end holiday homes in the heart of Dubai. They are looking for a friendly, customer-oriented, and well-presented Guest Service Assistant to support their Guest Service Agents and ensure an exceptional experience for their guests. Objective of the Role: The Guest Service Assistant...

Responsibilities To anticipate guest needs and handle guest inquiries in a helpful and attentive manner. To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets Spa promotions and other properties. To take personal responsibility for the service and attitude with which our guest...

OVERVIEW / BASIC FUNCTION Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and general hotel information. RESPONSIBILITIES Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Handling incoming and outgoing calls promptly with a pleasant...

A leading hospitality company in the United Arab Emirates is seeking an experienced front office professional. You will be responsible for anticipating guest needs, ensuring high-quality service, and fostering collaboration with hotel departments. Ideal candidates have a strong focus on customer service, excellent communication skills, and prior experience...

Overview Job Title: Guest Service Agent (Arabic Speaker) / Sales/Marketing Admin Location: UAE Responsibilities Provide exceptional guest service to our clients Utilize Arabic language skills to support our diverse clientele Support sales and marketing teams with administrative tasks Demonstrate strong organizational skills and attention to detail...

Overview Job Title: Guest Service Agent (Arabic Speaker) / Sales/Marketing Admin Location: UAE Responsibilities Provide exceptional guest service to our clients Utilize Arabic language skills to support our diverse clientele Support sales and marketing teams with administrative tasks Demonstrate strong organizational skills and attention to detail...

Job Description Job Description We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key...

Job Title: Call Center Agent Company: Amara Aesthetic Studio Location: Dubai, UAE Work Schedule: 6 days a week About Us: We are a premier aesthetic clinic in Dubai, committed to delivering top-tier skincare and beauty treatments. Job Summary: We are looking for a patient coordinator who is fluent in Arabic and English, with excellent communication skills and...

Job Description:We are looking for a female Call Center Agent who is a native Arabic speaker with good English proficiency. The ideal candidate should be a university graduate and preferably have prior experience in Facilities Management (FM) or the service industry.Key Responsibilities:Handle inbound and outbound calls professionallyProvide excellent...

• Assist the Guest Service Agent in handling guest check-ins and check-outs.• Support guests with luggage and ensure a comfortable arrival and departure experience.• Handle booking updates, cancellations, and modifications as needed.• Respond promptly to guest inquiries via phone, email, or messaging platforms (Airbnb, WhatsApp, etc).• Assist in...