Guest Service Center Agent
2 weeks ago
Responsibilities To anticipate guest needs and handle guest inquiries in a helpful and attentive manner. To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets Spa promotions and other properties. To take personal responsibility for the service and attitude with which our guest service is being delivered and ensure it meets the highest standard at all times. Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis. To be proactive and innovative suggesting alternatives that meet guest needs. To develop a close and harmonious working relationship with all hotel departments To attend hotel events daily shift briefings and training to improve professional skills. Qualifications A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English & Arabic will be an asset. Be able to work shifts weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred Remote Work Yes Employment Type Full-time #J-18808-Ljbffr
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Remote Guest Service Center Agent
2 weeks ago
, , United Arab Emirates Minor International Full timeA leading hospitality company in the United Arab Emirates is seeking an experienced front office professional. You will be responsible for anticipating guest needs, ensuring high-quality service, and fostering collaboration with hotel departments. Ideal candidates have a strong focus on customer service, excellent communication skills, and prior experience...
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Guest Service Agent
7 days ago
united arab emirates Leading Edge Full timeOverview Job Title: Guest Service Agent (Arabic Speaker) / Sales/Marketing Admin Location: UAE Responsibilities Provide exceptional guest service to our clients Utilize Arabic language skills to support our diverse clientele Support sales and marketing teams with administrative tasks Demonstrate strong organizational skills and attention to detail...
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Guest Service Agent
5 days ago
, , United Arab Emirates Leading Edge Full timeOverview Job Title: Guest Service Agent (Arabic Speaker) / Sales/Marketing Admin Location: UAE Responsibilities Provide exceptional guest service to our clients Utilize Arabic language skills to support our diverse clientele Support sales and marketing teams with administrative tasks Demonstrate strong organizational skills and attention to detail...
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Guest Service Agent
2 weeks ago
Abu Dhabi, United Arab Emirates Archive (Do Not Follow) Full timeJob Description Job Description We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key...
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Guest Service Officer
2 weeks ago
United Arab Emirates, Dubai Destination Hotels Full timeJob Description Summary You will play a crucial role in enhancing the guest experience by managing reservations effectively. You will ensure that all bookings are processed accurately and efficiently while maintaining a strong guest-focused approach. Main duties: - Respond promptly to reservation inquiries via phone, email, and internal systems - Accurately...
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Center Operations Leader: Service
3 days ago
, , United Arab Emirates Galadari Brothers Co L L C Full timeA leading company in the UAE is seeking a Center Manager to oversee daily operations and ensure high-quality service delivery. Responsibilities include managing staff, financial oversight, ensuring compliance with policies, and coordinating marketing efforts. The ideal candidate will have a Bachelor's degree in Business Administration, proven management...
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Center Manager
3 days ago
, , United Arab Emirates Galadari Brothers Co L L C Full timeCenter Manager – Galadari Brothers Co L L C • United Arab Emirates The Center Manager is responsible for overseeing the daily operations management and overall performance of the center. The role involves ensuring high-quality service delivery, managing staff, maintaining operational efficiency, and achieving organizational goals. Key Responsibilities...
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Guest Service Executive
7 minutes ago
United Arab Emirates Burjeel Holdings Full timeJoin Burjeel Holdings' talent community to stay informed about our latest job openings and more. As a leading healthcare provider in the MENA region, Burjeel Holdings delivers world-class healthcare in the Gulf, offering comprehensive preventive, diagnostic, and therapeutic services.Burjeel Holdings promotes a dynamic and inclusive workplace where our...
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Guest Engagement Manager
3 minutes ago
United Arab Emirates DAMAC Full timeGuest Engagement Manager will be responsible for supervising the Guest Engagement Agents in ensuring a smooth operation. To create a unique point of contact for our guests, prior, during and after their stay; ensure that all preferences and requests are anticipated and met; offer undivided attention to all guests visiting Paramount Hotel and build lasting...
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Call Center Supervisor
3 days ago
Dubai - United Arab Emirates (UAE) Cupola Teleservices Limited Full timeMonitor and analyze call performance metrics to ensure team meets service level agreements and quality standards.Provide ongoing coaching and feedback to agents, focusing on areas of improvement and professional development.Facilitate regular team meetings to communicate updates, share best practices, and foster a collaborative environment.Develop and...