Guest Services Officer

Guest Relations Officer Al Habtoor Polo Resort•United Arab Emirates Qualifications Proven experience in hospitality or guest relations Excellent communication skills Strong customer service focus with the ability to anticipate guest needs Friendly, calm, organized and professional demeanor Ability to handle difficult situations with tact and diplomacy...

A luxury beachside resort in the UAE is seeking a Guest Services Executive for their Front Office team. The role involves efficiently managing guest check-ins/outs, processing payments, and resolving guest complaints. Ideal candidates will have 1-2 years of experience in luxury hospitality, strong language skills in English and Italian, and familiarity with...

Responsibilities To anticipate guest needs and handle guest inquiries in a helpful and attentive manner. To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets Spa promotions and other properties. To take personal responsibility for the service and attitude with which our guest...

Responsibilities To anticipate guest needs and handle guest inquiries in a helpful and attentive manner. To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets Spa promotions and other properties. To take personal responsibility for the service and attitude with which our guest...

A prestigious hospitality group in the United Arab Emirates is seeking a Guest Services Executive for the Front Office at their exclusive beachside resort. You will ensure a smooth check-in/out experience, handle guest payments, and address any complaints with professionalism. Ideal candidates should have experience in luxury settings, proficiency in English...

Guest Service Executive – Front Office – Jumeirah Zabeel Saray About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia and Africa. Since 1999, the brand has become known for distinguished beachfront resorts,...

Guest Service Executive - Front Office - Jumeirah Zabeel Saray United Arab Emirates Job Description About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe. Asia and Africa. In 1999, Jumeirah changed the face of luxury...

**Role Description** This is a full-time on-site role for a Guest Service Officer at City Avenue Hotel in Dubai. The Guest Service Officer will provide exceptional guest service, handle guest inquiries and concerns, manage reservations, perform receptionist duties, and ensure a positive experience for all guests. **Qualifications** - Guest Service and...

Job Description Summary You will play a crucial role in enhancing the guest experience by managing reservations effectively. You will ensure that all bookings are processed accurately and efficiently while maintaining a strong guest-focused approach. Main duties: - Respond promptly to reservation inquiries via phone, email, and internal systems - Accurately...

Job Purpose To deliver personalized, high-quality guest experiences by understanding individual needs, managing escalated issues, and providing exceptional support to VIP and special guests. The role focuses on building long-term guest relationships, promoting loyalty programs, and ensuring seamless coordination of events and special requests. Key Job...