Clinics Operations Agent

6 days ago


Dubai, Dubai, United Arab Emirates BASMA Full time
Clinics Operations Agent (Dental Background Mandatory)

Mandatory: Dental background (Dental Technician, Dentist, or similar)

About Basma

Basma is a fast-growing healthtech company transforming the dental industry across the GCC. We partner with top-tier dental clinics to provide high-quality clear aligner treatments. As we expand, we are looking for a detail-oriented Operations Agent with a dental background to ensure smooth coordination between clinics, patients, and our internal teams.

About the Role

As an Operations Agent , you will be responsible for managing the flow of patient cases between clinics, labs, and our internal teams. You will work closely with dental professionals to ensure treatments are progressing smoothly, support clinics in using our systems, and help optimize daily operations.

Key Responsibilities

  • Clinic & Patient Coordination
  • Ensure all patient appointments are scheduled within the required timeframe.
  • Follow up with clinics to confirm treatment updates and required documentation.
  • Support clinics in managing patient cases and troubleshooting any operational issues.
  • Act as a liaison between dental clinics and our team to ensure smooth communication.
  • Technical & Operational Support
  • Train and assist partner clinics in using Basma's systems efficiently.
  • Work closely with our lab team to ensure proper case handling and follow-up on special treatment requests.
  • Review and verify clinic reports to maintain accuracy in patient records.
  • Process & Quality Control
  • Ensure all required invoices and treatment details are submitted correctly and on time for processing.
  • Identify operational bottlenecks and propose solutions for a smoother workflow.
  • Continuously collaborate with internal teams to improve processes and patient experience.

What We're Looking For

Mandatory: Dental background (Dental Technician, Dentist, or similar)

Strong organizational and communication skills

Fluency in English & Arabic

Ability to multi-task and problem-solve in a fast-paced environment

Tech-savvy and comfortable working with digital platforms

A team player with a proactive mindset

Interested? Send your CV to

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitals and Health Care

#J-18808-Ljbffr

  • Dubai, Dubai, United Arab Emirates BASMA Full time

    Clinics Operations Agent (Dental Background Mandatory) Mandatory: Dental background (Dental Technician, Dentist, or similar)About BasmaBasma is a fast-growing healthtech company transforming the dental industry across the GCC. We partner with top-tier dental clinics to provide high-quality clear aligner treatments. As we expand, we are looking for a...


  • Dubai, Dubai, United Arab Emirates Achira Dental Clinics Full time

    Achira Dental Clinics is seeking a dedicated and detail-oriented Clinical Administrative Assistant to join our team.As a clinical administrative assistant, you will play a vital role in supporting our clinical team and ensuring the smooth operation of our dental clinic.Key Responsibilities:Greet patients and visitors in a friendly and professional...


  • Dubai, Dubai, United Arab Emirates Shuraa Management And Consultancy LLC Full time

    Job Designation: Clinic Operations Manager Location: Al Jaddaf, Dubai. Job Brief: Shuraa is currently hiring for a client who is launching its aesthetic and dermatology clinic here in Dubai. We are seeking an experienced Clinic Operations Manager with a background in aesthetics, dental and laser treatments to oversee daily operations and ensure exceptional...


  • Dubai, Dubai, United Arab Emirates Deka Minas (Pty) Ltd Full time

    Job Description:The Clinic Operations Manager is responsible for overseeing the day-to-day operations of the clinic to ensure efficient, high-quality patient care and adherence to regulatory standards. This role involves managing staff, resources, and processes while fostering a collaborative and productive work environment.Main Responsibilities:Plan,...


  • Dubai, Dubai, United Arab Emirates dubizzle Full time

    Job OverviewThis role requires a senior clinician with leadership and management skills to oversee the provision of clinical services, ensuring high-quality patient care and safety standards are met.Key ResponsibilitiesClinical Leadership: Provide strategic direction and guidance to the clinical team, promoting best practices and continuous improvement in...


  • Dubai, Dubai, United Arab Emirates Deka Minas (Pty) Ltd Full time

    The Clinic Operations Manager oversees the day-to-day operations of the clinic to ensure efficient, high-quality patient care, adherence to regulatory standards, and financial sustainability. This role involves managing staff, resources, and processes while fostering a patient-centered, collaborative, and productive work environment.Key...


  • Dubai, Dubai, United Arab Emirates Mediclinic International Full time

    Join Mediclinic International as a Clinical Operations Coordinator and take on the challenge of delivering exceptional administrative support to our Physician Clinics.About the RoleThis key role involves providing seamless administrative support to our physicians, enabling them to focus on quality clinical care. Our ideal candidate will have excellent...


  • Dubai, Dubai, United Arab Emirates Results Through Technology, Inc Full time

    Health Clinic Operations LeadWe are seeking an experienced Health Clinic Operations Lead to oversee the daily operations of our Mind, Body & Longevity Clinic at Results Through Technology, Inc.This role involves managing the operational aspects of the clinic, ensuring efficient delivery of wellness services and exceptional client experiences.Key...


  • Dubai, Dubai, United Arab Emirates OnTime HealthCare Services Full time

    Job ResponsibilitiesThe successful candidate will assume the role of Clinical Operations Assistant, providing administrative support to our healthcare team. Key responsibilities include:Coordinating patient consultations and follow-up appointmentsAssisting with patient record management and data entryFacilitating effective communication between patients and...


  • Dubai, Dubai, United Arab Emirates Polyclinic Full time

    Senior Healthcare Professional RequiredThis role involves working in a state-of-the-art medical facility in one of Dubai's most vibrant districts.Key Responsibilities:Manage patient records, ensuring accuracy and confidentiality at all times.Collaborate with the medical team to optimize clinic operations.Requirements:Strong multitasking abilities.A...


  • Dubai, Dubai, United Arab Emirates Results Through Technology, Inc Full time

    Experience & Operations Manager (Health Clinic)Join to apply for the Experience & Operations Manager (Health Clinic) role at Rapid Transformational Therapy Ⓡ.Are you passionate about creating exceptional wellness experiences? Do you have expertise in managing spa and longevity-focused services? We are seeking an Experience & Operations Manager to lead and...

  • Clinic Manager

    2 days ago


    Dubai, Dubai, United Arab Emirates Stragoehealthcare Full time

    We seek an experienced Clinic Manager to oversee the operations of an exclusive luxury aesthetics clinic in Dubai. In this pivotal role you will ensure the clinic's seamless daily operations maintain exceptional service standards and drive business growth. The ideal candidate will be fluent in Arabic and English and have a proven track record in managing...


  • Dubai, Dubai, United Arab Emirates Results Through Technology, Inc Full time

    Experience & Operations Manager (Health Clinic)Join to apply for the Experience & Operations Manager (Health Clinic) role at Rapid Transformational Therapy Ⓡ.Are you passionate about creating exceptional wellness experiences? Do you have expertise in managing spa and longevity-focused services? We are seeking an Experience & Operations Manager to lead and...

  • Clinic Manager

    4 days ago


    Dubai, Dubai, United Arab Emirates SEVEN Full time

    Dubai, United Arab Emirates | Posted on 03/06/2025We are a leading wellness club in Dubai, dedicated to providing a holistic wellness experience. With state-of-the-art facilities, world-class trainers, and a focus on fitness and relaxation, we offer a range of services including fitness equipment, group classes, spa treatments, and a super food menu. Join...

  • Clinic Manager

    2 days ago


    Dubai, Dubai, United Arab Emirates SEVEN Full time

    Dubai, United Arab Emirates | Posted on 03/06/2025We are a leading wellness club in Dubai, dedicated to providing a holistic wellness experience. With state-of-the-art facilities, world-class trainers, and a focus on fitness and relaxation, we offer a range of services including fitness equipment, group classes, spa treatments, and a super food menu. Join...

  • Clinic Manager

    6 days ago


    Dubai, Dubai, United Arab Emirates Befit Sports Club Full time

    The Clinic Manager is responsible for overseeing the daytoday operations of The Clinic ensuring smooth and efficient functioning while maintaining high standards of patient care. The role requires strong leadership in managing medical and nonmedical staff optimizing operational workflows ensuring regulatory compliance and driving revenue growth. A key focus...


  • Dubai, Dubai, United Arab Emirates SEVEN Full time

    The Clinic Housekeeping Attendant at the Clinic is responsible for ensuring the highest standards of hygiene and cleanliness in compliance with Dubai Healthcare Authority (DHA) regulations for healthcare facilities. This role plays a crucial part in maintaining a safe, sanitary, and welcoming environment for patients, staff, and visitors. This role will...


  • Dubai, Dubai, United Arab Emirates Rapid Transformational Therapy Full time

    Are you passionate about creating exceptional wellness experiences? Do you have expertise in managing spa and longevity-focused services? We are seeking an Experience & Operations Manager to lead and elevate the client journey at Marisa Peer's Mind, Body & Longevity Clinic. About the Role As the Experience & Operations Manager, you will oversee the daily...


  • Dubai, Dubai, United Arab Emirates Via Medica Intl Full time

    As a Clinical Operations Director at Via Medica International Healthcare Abu Dhabi, you will be responsible for overseeing the day-to-day operations of our medical facility. This includes managing administrative duties such as inventory management, staff scheduling, and patient records.Key Responsibilities:Administrative Duties: Manage inventory of medical...

  • Clinic Manager

    2 days ago


    Dubai, Dubai, United Arab Emirates Befit Sports Club Full time

    TheClinic Manager is responsible for overseeing the daytodayoperations of The Clinic ensuring smooth and efficient functioningwhile maintaining high standards of patient care. The role requiresstrong leadership in managing medical and nonmedical staffoptimizing operational workflows ensuring regulatory compliance anddriving revenue growth. A key focus of the...