Clinic Manager
4 days ago
TheClinic Manager is responsible for overseeing the daytodayoperations of The Clinic ensuring smooth and efficient functioningwhile maintaining high standards of patient care. The role requiresstrong leadership in managing medical and nonmedical staffoptimizing operational workflows ensuring regulatory compliance anddriving revenue growth. A key focus of the clinic is diagnosticscreenings which serve as the foundation for functional medicineregenerative therapies and wellnessfocused treatments aimed atmanaging and treating chronic diseases. The Clinic Manager plays apivotal role in ensuring that the clinic prioritizes preventivecare patient education and a holistic approach to longterm healthmanagement.
1.Clinical & Operational Management
- Overseeand manage the daytoday operations of the clinic ensuringefficiency and effectiveness in servicedelivery.
- Implementand monitor operational workflows to optimize patient experienceand clinicalefficiency.
- Ensuresmooth coordination between various departments including frontdesk nursing physicians and wellnesspractitioners.
- Developand enforce Standard Operating Procedures (SOPs) to streamlineoperations and enhance servicequality.
- Maintaininventory of medical and nonmedical supplies ensuring adequatestock levels at alltimes.
- Addressand resolve operational challenges promptly to maintain seamlessservicedelivery.
2.Financial Performance & RevenueGrowth
- Monitorfinancial performance ensuring revenue targets are met and costsare effectivelymanaged.
- Workclosely with the finance team to manage budgets optimize costefficiencies and improveprofitability.
- Developand execute marketing and promotional strategies to attract andretainpatients.
- Identifynew revenue opportunities including partnerships corporate wellnessprograms and premium serviceofferings.
- Ensureproper billing insurance processing and cash flow management incompliance with localregulations.
3.Leadership & StaffDevelopment
- Recruittrain and supervise medical and nonmedical staff fostering aculture of excellence andteamwork.
- Conductperformance evaluations provide feedback and implement professionaldevelopment plans for teammembers.
- Establishclear roles responsibilities and expectations to ensureaccountability andproductivity.
- Promotea patientcentric culture by ensuring all staff align with theclinic s mission andvalues.
- AddressHR concerns including conflict resolution disciplinary actions andemployee engagementinitiatives.
4.Compliance & QualityAssurance
- Ensurefull compliance with DHA regulations licensing and accreditationrequirements.
- Stayup to date with healthcare policies laws and regulations tomaintain clinicaccreditation.
- Implementand enforce policies related to patient safety infection controland clinical bestpractices.
- Conductperiodic audits and quality assurance checks to maintain highstandards ofcare.
- Actas the primary point of contact for DHA inspections andcompliancerelatedmatters.
5.Patient Experience &Engagement
- Ensurea seamless and positive patient journey from booking appointmentsto posttreatmentfollowups.
- Addresspatient concerns and complaints professionally implementingsolutions for serviceimprovement.
- Developinitiatives to enhance patient satisfaction loyalty andretention.
- Collaboratewith the marketing team to implement patient education programs andwellnessinitiatives.
6.Business Development & MarketExpansion
- Identifyopportunities for expansion and enhancement of clinic services inalignment with markettrends.
- Establishand maintain relationships with key stakeholders includinghealthcare providers insurance companies and corporate wellnesspartners.
- Analyzemarket trends and competitor activities to ensure the clinicremains competitive andinnovative.
- Workwith senior leadership to develop and execute longterm growthstrategies for theclinic.
- Bachelors degree in Healthcare Administration Business Management or arelated field (Master s degree preferred).
- Minimum5 years of experience in clinic or healthcare facility managementpreferably in primary care wellness or functionalmedicine.
- Strongknowledge of Dubai Healthcare Authority (DHA) regulations andcompliancerequirements.
- Provenexperience in financial management budgeting and revenueoptimization in a healthcaresetting.
- Excellentleadership team management and interpersonalskills.
- Strongproblemsolving abilities and operationalacumen.
- Abilityto drive marketing and business development initiatives to increasepatient volume andrevenue.
- Exceptionalcommunication skills with fluency in English (Arabic proficiency isaplus).
KeyCompetencies:
- OperationalExcellence: Ability to manage complex clinic operationsefficiently.
- FinancialAcumen: Strong understanding of healthcare finance and revenuecyclemanagement.
- Leadership& Team Management: Ability to lead and inspire amultidisciplinaryteam.
- PatientCentric Approach: Focus on enhancing patient experience andsatisfaction.
- RegulatoryCompliance: Strong knowledge of DHA policies and healthcareregulations.
- BusinessDevelopment: Strategic mindset to drive clinic growth and marketpresence.
- ProblemSolving& DecisionMaking: Ability to address challenges proactivelyand implement effectivesolutions.
RestaurantExperience,Customer Service,Employee Evaluation,ManagementExperience,Math,Employment & Labor Law,Sanitation,LeadershipExperience,P&L Management,Mentoring,SupervisingExperience,Restaurant Management
EmploymentType : Full Time
Experience: years
Vacancy: 1
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