Experience & Operations Manager (Health Clinic)
2 weeks ago
Join to apply for the Experience & Operations Manager (Health Clinic) role at Rapid Transformational Therapy Ⓡ.
Are you passionate about creating exceptional wellness experiences? Do you have expertise in managing spa and longevity-focused services? We are seeking an Experience & Operations Manager to lead and elevate the client journey at Marisa Peer's Mind, Body & Longevity Clinic.
About The RoleAs the Experience & Operations Manager, you will oversee the daily operations, client experience, and service excellence within our Mind, Body & Longevity Clinic. You will ensure smooth coordination of wellness programs, optimize customer engagement, and implement best-in-class hospitality practices to enhance client satisfaction.
Key Responsibilities- Lead and manage all operational aspects of the Mind, Body & Longevity Clinic, ensuring an exceptional experience for clients.
- Develop and implement processes that optimize wellness services, including spa treatments, longevity-focused therapies, and holistic well-being programs.
- Supervise and train staff to maintain high service standards, ensuring professionalism and expertise in every client interaction.
- Oversee scheduling, bookings, and operational logistics to enhance efficiency and customer satisfaction.
- Foster a warm, inviting atmosphere aligned with the center's mission of rejuvenation and longevity.
- Collaborate with leadership to refine and expand offerings based on client feedback and industry best practices.
- Must understand every aspect of running a successful health clinic in Dubai, inclusive of financial reporting.
- Proven experience in spa management, wellness hospitality, or a similar high-end customer experience role.
- Strong organizational and leadership skills, with the ability to manage teams and client interactions seamlessly.
- A deep understanding of wellness and longevity practices (preferred but not required).
- Exceptional communication and problem-solving abilities.
- Ability to maintain operational excellence while fostering a relaxing, client-centered environment.
Be part of a cutting-edge wellness destination focused on mind-body rejuvenation and longevity. Lead a team in delivering transformative wellness experiences. Competitive compensation and a dynamic work environment in a fast-growing sector.
Seniority levelMid-Senior level
Employment typeFull-time
Job functionManagement and Manufacturing
IndustriesMental Health Care
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Dubai, Dubai, United Arab Emirates Marisa Peer Full timeAre you passionate about creating exceptional wellness experiences? Do you have expertise in managing spa and longevity-focused services? We are seeking an Experience & Operations Manager to lead and elevate the client journey at Marisa Peers Mind Body & Longevity Clinic.About the RoleAs the Experience & Operations Manager, you will oversee the daily...
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