Virtual Relationship Manager

6 days ago

Dubai, Dubai, United Arab Emirates RAKBANK Full time

At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank – we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.

We are seeking a Relationship Officer to join our dynamic team in Dubai. In this role, you will be responsible for building and preserving relationships with customers for banking products and advising them on retail products as per their requirements. Ensuring new business and a healthy product mix is maintained, keeping customer suitability at the core.

Join us in co-creating the future of RAKBANK

What you will be doing:
  • Achieve budgeted sales and service targets within acceptable risk standards.
  • Regularly review customer portfolio to identify potential sales/business opportunities/cross-sell existing products.
  • Manage a designated portfolio of customer relationships to identify and address customer needs, ensuring that the overall service provided is in line with customer expectations and the terms of the service offer.
  • Carry out all tasks ensuring all activities are completed within timescales and with a high degree of accuracy, whilst providing excellent customer service to both external and internal customers and adhering to all appropriate processes and procedures.
  • Comply with the Staff Code of Conduct at all times to ensure a positive image of the Bank is presented to all customers, both internal and external.
  • Ensure that the business is booked as per laid down procedures and guidelines, and due diligence is carried out with respect to money laundering and other regulatory requirements.
  • Provide specialist information, guidance, and advice to customers through the delivery of excellent customer service to resolve customer queries and achieve customer satisfaction.
  • Perform any other duties or tasks as required or instructed by the line manager to support the efficiency and output of the department.
What You Should Have:
  • Oral Communication: Explains or presents factual information to individuals or groups in a structured, clear, confident, and concise way, avoiding the use of jargon. Explains the reasoning behind what is being said to ensure understanding and acceptance.
  • Negotiation: Has the ability to communicate and influence others to arrive at a mutually agreeable solution or position.
  • Sales: Has the ability to persuade others to accept products, services, or ideas to satisfy a specific need.
  • Product and Services Knowledge: A good knowledge of the relevant products and services in own areas of responsibility, including interpretation of and application of best practices, and able to immediately recognize a range of options when matching these to business/customer needs. When required, will have a good knowledge of products and services available through other specialist providers and when to refer elsewhere to ensure customer needs are met.
  • Self/Work Organization: Plans, coordinates, and controls the work and resources of self/teams under their control. Maintains an awareness of team workloads not directly under their control and demonstrates flexibility in making the most effective use of resources to achieve overall business objectives.
What We Are Looking For:
  • Excellent communication skills
  • Strong relationship building abilities
  • Knowledge of banking products and services
  • Customer service orientation
  • Proficiency in virtual communication tools
  • Ability to work independently
  • Sales and negotiation skills
  • Problem-solving and decision-making abilities
  • Time management and organizational skills
  • Adaptability and flexibility in a fast-paced environment
#J-18808-Ljbffr

  • Virtual Relationship Manager

    3 days ago

    Dubai, Dubai, United Arab Emirates Abu Dhabi Islamic Bank PJSC Full time

    Virtual Relationship Manager (Outsource)United Arab EmiratesJob DescriptionClient Relationship Management and Customer Service:- Maintain regular communication with clients to enhance portfolio growth and satisfaction.- Address and resolve customer complaints effectively.- Use various methods (phone, email, meetings, visits) to maintain strong client...

  • Virtual Relationship Officer

    4 weeks ago

    Dubai, Dubai, United Arab Emirates First Gulf Bank PJSC Full time

    Virtual Relationship Officer - Emiratized RoleFull-timeDivision: Corporate and Commercial Banking GroupFAB, the UAE's largest bank and one of the world's largest and safest institutions, offers an extensive range of tailor-made solutions, products, and services to provide a customised experience. Through its strategic offerings, it looks to meet the banking...

  • Virtual Relationship Officer

    5 hours ago

    Dubai, Dubai, United Arab Emirates First Gulf Bank PJSC Part time

    Virtual Relationship Officer - Emiratized Role (Part Time)Part-timeDivision: Corporate and Commercial Banking GroupFAB, the UAE's largest bank and one of the world's largest and safest institutions, offers an extensive range of tailor-made solutions, products, and services to provide a customised experience. Through its strategic offerings, it looks to meet...

  • Licensing Manager

    3 days ago

    Dubai, Dubai, United Arab Emirates Bitoasis Full time

    About the PositionThe BitOasis Compliance team is responsible for ensuring operational compliance with applicable laws, regulations, and industry standards. As a Licensing Manager - Virtual Assets, you will play a critical role in overseeing supervisory requirements and coordinating regulatory reporting.Key Responsibilities:Oversee Supervisory Requirements:...

  • Virtualization and Backup Solutions Architect

    5 days ago

    Dubai, Dubai, United Arab Emirates Jumbo Group Full time

    Senior System Administrator Job DescriptionWe are seeking a seasoned Virtualization and Backup Solutions Architect to join our team at Jumbo Group. As a Virtualization and Backup Solutions Architect, you will be responsible for designing, implementing, and managing virtualization and backup solutions to meet customer requirements.Responsibilities:Design and...

  • Virtual Asset Risk Management Expert

    5 days ago

    Dubai, Dubai, United Arab Emirates Discovered MENA Full time

    Key Challenges in Virtual Asset Risk ManagementNavigating the complexities of virtual asset regulations and managing risk is a constant challenge. As our Finance Manager, you will play a crucial role in addressing these challenges and ensuring seamless financial operations.Your key responsibilities will include:Developing and Implementing Risk Management...

  • Virtual Assistant

    2 days ago

    Dubai, Dubai, United Arab Emirates Hisham Elsaied Full time

    We're seeking a fluent administrative professional with experience in the GCC region to assist with calendar management, email coordination, office support, and other administrative duties.This is a remote, part-time role with flexible working hours.Key Responsibilities Calendar & Meeting ManagementSchedule and manage appointments, client meetings, and...

  • Team Leader-Virtual Sales

    5 days ago

    Dubai, Dubai, United Arab Emirates Sundus Full time

    JPC 4462Job Title: Team Leader - Virtual Sales & ServicesLocation: Dubai, SharjahEducation: Bachelor'sLanguages: Arabic and EnglishExperience: 7-8 yearsJob Purpose: Responsible for the Team performance, Revenue & Service. Enhance customer loyalty. Quality of work within the Unit.Minimum Requirements for Virtual Relationship Manager:Bachelor's degree in...

  • CAFM / iWMS Application Consultant

    3 days ago

    Dubai, Dubai, United Arab Emirates Virtual IT Full time

    Job DescriptionCompany ProfileVirtual IT is an Information Technology Solutions and Services organization. Our objective is to deliver state of the art application solutions that connect buildings, people and processes, by eliminating data silos and aligning solutions into one shared information platform, empowering all building stakeholders with actionable...

  • Virtual Team Lead

    5 days ago

    Dubai, Dubai, United Arab Emirates Sundus Full time

    We are looking for a highly experienced Virtual Team Lead to join our team at Sundus. As a key member of our organization, you will be responsible for driving revenue growth, enhancing customer loyalty, and ensuring exceptional quality of work within the unit.We require a Bachelor's degree in Finance, Business Administration, or a related field.Essential...

  • Virtual Data Management Specialist

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Voli Agency Full time

    Job Description We are seeking a highly organized and detail-oriented individual to join our team as a Virtual Administrative Assistant. The Virtual Administrative Assistant will be responsible for providing administrative support to our team members remotely. Responsibilities: Enter and update data from various sources into our databases and CRM systems...

  • Virtual Asset Sales Specialist

    5 days ago

    Dubai, Dubai, United Arab Emirates Bitoasis Full time

    About BitoasisWe are a leading cryptocurrency exchange, dedicated to providing our clients with exceptional service and support. Our team is comprised of experienced professionals who share a passion for innovation and customer satisfaction.Job DescriptionWe are seeking a skilled and motivated individual to join our team as an Account Manager specializing in...

  • Digital Asset Relationship Manager

    5 days ago

    Dubai, Dubai, United Arab Emirates Bitoasis Full time

    About the RoleWe are seeking a results-driven and experienced professional to join our team as an Account Manager specializing in the sales and development of virtual asset products. As a key member of our organization, you will play a vital role in driving revenue growth, building strong relationships with clients, and contributing to the success of our...

  • Virtual Relationship Officer

    4 weeks ago

    Dubai, Dubai, United Arab Emirates First Abu Dhabi Bank Full time

    Company Description FAB, the UAE's largest bank and one of the world's largest and safest institutions, offers an extensive range of tailor-made solutions, products, and services to provide a customised experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment...

  • Virtual Relationship Officer

    2 days ago

    Dubai, Dubai, United Arab Emirates First Abu Dhabi Bank Full time

    Company Description FAB, the UAE's largest bank and one of the world's largest and safest institutions, offers an extensive range of tailor-made solutions, products, and services to provide a customised experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and...

  • Virtual Relationship Officer

    4 weeks ago

    Dubai, Dubai, United Arab Emirates First Abu Dhabi Bank (FAB) Full time

    Company DescriptionFAB, the UAE's largest bank and one of the world's largest and safest institutions, offers an extensive range of tailor-made solutions, and products and services, to provide a customised experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and...

  • Virtual Relationship Officer

    2 weeks ago

    Dubai, Dubai, United Arab Emirates First Abu Dhabi Bank Full time

    JobContext:FinancialsManageportfolio of 700800 customers comprising of customersprimarily non borrowing customersAchievemonthly& annual KPI objectives (Portfolio Revenue Xsell andActivations)Cross sell bank products (Newaccounts Assets Trade FX and Bancassurance) to increase productpenetration across customer portfolioRefer andupgrade customers to other...

  • Relationship Manager

    5 minutes ago

    Dubai, Dubai, United Arab Emirates First Gulf Bank PJSC Part time

    Virtual Relationship OfficerFIRST GULF BANK PJSC, the UAE's largest bank and one of the world's largest and safest institutions, offers an extensive range of tailor-made solutions, products, and services to provide a customised experience.Job Context:Manage a portfolio of 400-500 customers primarily comprising non-borrowing customers.Achieve monthly and...

  • Virtual Game Host

    13 hours ago

    Dubai, Dubai, United Arab Emirates JTDR - HRM Group Full time

    JTDR HR CONSULTANCIES L.L.C is a dynamic and innovative manpower outsource solution company located in the vibrant heart of Downtown Dubai, UAE. Established in 2022, we operate under the esteemed umbrella of HR Motives, a renowned organization based in Poland with a vast global presence spanning over 20 countries.The RoleWe are seeking a charismatic Virtual...

  • Virtual Support Specialist

    4 days ago

    Dubai, Dubai, United Arab Emirates First Abu Dhabi Bank Full time

    We are seeking a highly motivated and detail-oriented Virtual Customer Service Executive to join our team at First Abu Dhabi Bank. As a member of our customer service team, you will play a key role in delivering exceptional customer experiences and ensuring the highest level of service and support.The successful candidate will be responsible for providing...