Technical Support and Training Specialist

4 days ago


Dubai, Dubai, United Arab Emirates JOBSCAN Middle East Ltd. Full time
Technical Support and Training Specialist

Our client is a multinational engineering company with a key focus in the construction/related industry.

Key accountabilities:

  • Provide product & technical support to clients, customers, distributors, and dealers.
  • Conduct product training & technical training workshops for customers, distributors, and dealers.
  • Prepare the training calendar and design training materials & modules to facilitate effective training.
  • Stay up-to-date with product knowledge to offer the best technical solutions to customers.
  • Conduct e-Learning training for the regional teams & distributors.
  • Conduct competitor product analysis and data analytics.
  • Oversee product certification processes across the region and update relevant documentation.
  • Manage and update the product range and ensure compliance with regional standards and regulations.

Candidate requirements:

  • Bachelor's degree in engineering, preferably mechanical engineering.
  • 4 to 6 years of technical training experience within the engineering/construction products/building solutions/HVAC/building materials industry.
  • Experience in designing and delivering training workshops.
  • Experience with after-sales and spare-parts servicing.
  • Fluency in Arabic and English.
  • Flexibility to travel in the region.

Thank you for your interest and application for this role. Regrettably, only shortlisted candidates will be contacted within 2 weeks of their application.

Seniority level

Associate

Employment type

Full-time

Job function

Training

Industries

Engineering Services, Glass, Ceramics and Concrete Manufacturing, and Wholesale Building Materials

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