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CRM Specialist/Data Analyst

2 weeks ago

Dubai, Dubai, United Arab Emirates UNIQUE PROPERTIES, Inc. Full time

We are looking for a CRM Specialist /Data Analyst to manage lead data, generate reports, and optimize lead distribution processes. You will bridge data analysis with effective lead management to enhance sales performance and improve business decision-making.

Key Responsibilities:
  • Lead Management: Log and track leads from various channels in CRM (Salesforce) and automate lead assignment to agents.
  • Data Analysis & Reporting: Generate automated reports and dashboards using Salesforce and Power BI to track sales and project performance.
  • Excel Proficiency: Use advanced Excel for data analysis, modeling, and visualization.
  • Lead Scoring: Implement AI tools for lead scoring and categorization to prioritize high-value leads.
  • Client Engagement Analysis: Analyze customer behavior across platforms (e.g., Telegram) to improve engagement and conversions.
  • Process Improvement: Standardize data entry and improve lead management processes.
Qualifications & Skills:
  • Education: Bachelor's degree in Business, Data Analytics, or related field.
  • Experience: 1-2years in CRM, data analysis or lead management, preferably in real estate.
  • Skills: Strong proficiency in Salesforce, Power BI, and Excel. Knowledge of AI tools for lead scoring is a plus.
  • Communication: Ability to present data insights to non-technical stakeholders.
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