Fraud Risk Manager

4 days ago

Dubai, Dubai, United Arab Emirates Amazon Full time
Roles and responsibilities
  • Developing andimplementing fraud prevention strategies: Design and executestrategies to detect and prevent fraudulent activities within thepayment processing system. This involves creating SOPs, policies,rules, algorithms, and protocols to identify suspicioustransactions and behaviors.
  • Monitoring andanalyzing transaction data: Regularly monitor transaction data toidentify patterns, trends, and anomalies indicative of fraudulentactivity. Utilize data analysis tools and techniques to assess riskand make informed decisions.
  • Investigatingsuspicious activities: Investigate suspicious transactions andactivities to determine their legitimacy. This may involveanalyzing transaction histories, conducting research, andcollaborating with internal and external stakeholders to gatherrelevant information.
  • Implementing frauddetection tools: Deploy and manage fraud detection tools andtechnologies, such as machine learning algorithms, artificialintelligence systems, and behavioral analytics software, to enhancethe detection and prevention of fraudulentactivities.
  • Managing fraud alerts andescalations: Respond promptly to fraud alerts and escalations,investigate the underlying issues, and take appropriate actions tomitigate risks. This may include freezing accounts, blockingtransactions, and initiating fraudinvestigations.
  • Collaborating with internalteams: Work closely with cross-functional teams, including riskmanagement, compliance, operations, and customer support, toaddress fraud-related challenges and implement effectivesolutions.
  • Collaborating with external teams:Work closely with acquirers, 3P fraud tool providers and others toaddress fraud and chargeback relatedchallenges.
  • Conducting risk assessments:Conduct comprehensive risk assessments to identify potentialvulnerabilities and weaknesses in the payment processing system.Develop and implement risk mitigation strategies to addressidentified risks and enhance securitymeasures.
  • Developing fraud prevention policiesand procedures: Develop and maintain fraud prevention policies,procedures, and guidelines in accordance with industry bestpractices and regulatory requirements. Ensure that all stakeholdersare informed about and compliant with thesepolicies.
  • Reporting: Assist with riskreporting, procedure creation, andupdates.
  • Providing training and education:Provide training and education to employees and partners on fraudprevention best practices, procedures, and tools. Promote a cultureof fraud awareness and vigilance throughout theorganization.
  • Staying updated on industrytrends: Stay informed about the latest trends, developments, andemerging threats in the fraud landscape. Continuously assess andadapt fraud prevention strategies to address evolving challengesand risks.
Desired candidate profile

Executesagainst established SOPs and identify opportunities for processimprovement

Identify gaps in controls andprocesses

Design program controls and testingmechanisms in collaboration with internalteams

Consult legal for guidance on specificuse cases or escalations

Establish SOPs,process controls, recommend revisions and ensure alignment withrisk and regulatory requirements.

Observe,escalates & resolve gaps in processes orcontrols

Communicates and defends processesand controls to peers in partnerorganizations

Perform deep dive analysis andcreates COE based on identified deviations and recommendsappropriate solutions.

Measures key metrics,process or control risk to inform product and program level riskassessment and own weekly/monthly metrics and process reviews withinternal and external stakeholders

Maintainsubject matter expertise specific to job functions and generalindustry awareness

Earns trust of peers byunderstanding operational processes related to risk managementprograms and product offerings

Makesrecommendations as inputs into product and technology roadmapdiscussions

Research and recommend innovativetechnology solutions to management

Implementoperational program controls by creating projectplans

Identifies, prioritizes and coordinateswork streams necessary

Influences internalteams to uphold and maintain programcontrol

Recommend to product and technicalteams improvements to technical risk management solutions to driveprogram efficiencies

BasicQualifications

  • 5+ years of compliance programmanagement, legal, governance, audit, risk/loss prevention, orequivalent experience
  • Bachelor's degreeor equivalent
  • Experience handling confidentialinformation

PreferredQualifications

  • 5+ years of program or projectmanagement experience
  • Professional auditingqualification, or similar risk or compliancecredentials
  • Experience with research andinvestigation skills or equivalent
Key Skills
Risk Analysis,SystemRisk Management,Business Risk
Employment Type: Full-time
Department / FunctionalArea: Risk Management
Experience: years
Gender: Male
Vacancy: 1

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