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Advanced Fraud Risk Consultant

1 week ago

Dubai, Dubai, United Arab Emirates BioCatch Full time

Established in 2010, BioCatch is a pioneering company that has revolutionized the fight against fraud and financial crime through its innovative use of behavioral intelligence. As a leader in this field, we have developed cutting-edge technology that analyzes digital behavior to detect high-risk activity and improve customer experience.

Our team consists of experts from 19 countries who are passionate about innovation, growth, and responsible urgency in protecting customers from emerging threats. We pride ourselves on our commitment to excellence, integrity, and creativity.

As a Pre-Sales Consultant at BioCatch, you will be an integral part of our dynamic Sales organization based in the UAE. This role requires a unique blend of technical expertise, sales acumen, and industry knowledge, with a focus on fraud prevention and financial crime management in the Financial Services sector.

Your primary responsibility will be to collaborate with cross-functional teams to identify customer pain points, ensure product fit, and propose tailored solutions that meet their specific needs. You will work closely with sales account executives to deliver revenue growth by owning the value sell and technical win.

Key responsibilities include:

  • Undertaking thorough discovery sessions with customers to understand their needs, drivers, dependencies, and challenges.
  • Delivering customized presentations, demos, working sessions, and scoping meetings to technically qualify deals.
  • Collaborating with customer solution architects to design and document solutions with customer buy-in.
  • Providing expert guidance on integrating BioCatch into customer decision-making processes.
  • Scoping and documenting technical solutions and project plans to address prospective customer requirements.
  • Coordinating with internal teams to validate the technical and commercial feasibility of solutions.
  • Soliciting commitments from customer technical staff to ensure deals meet technical requirements.
  • Defining Proof of Concepts with clear success criteria and ensuring conversion by guiding the delivery team to meet objectives.
  • Contributing strategic insights to business case development.
  • Leading responses to RFIs and RFPs with compelling, detailed answers.
  • Engaging with InfoSec and BioCatch technical teams to successfully answer security questionnaires.
  • Interacting regularly with customers (internal and external) to provide thought leadership, business expertise, and guidance.
  • Attending conferences for speaking engagements, increasing BioCatch's profile, gathering leads, and building personal brand.
  • Staying up-to-date with emerging fraud and financial crime MOs, industry trends, regulations, and mechanisms to combat these within the industry.
  • Maintaining market awareness and contributing to competitor intelligence gathering.
  • BUILDING strong relationships with clients and being seen as a trusted advisor on fraud and financial crime risk solutions.