Card Fraud Specialist

1 week ago


Dubai, Dubai, United Arab Emirates XAD Technologies Full time

TheRole

As a Card FraudSpecialist you will play a crucial role in safeguarding ourcompanys assets and reputation by investigating and resolving cardfraudulent activities. You will work closely with our Compliance& Risk management team to investigate any matters that areinternally identified from our card fraud management systemsproactive assessments or through external events.

Keyaccountabilities

1. Monitoralerts transactions and customer accounts for signs of cardfraudulent activity using our fraud detection tools andsystems.

2. Investigate suspicious activities toconfirm card fraud including engagement with our operations teamrequesting to contact customers for verification and analyzingtransaction patterns (card and noncard related).

3. Prepare detailed reports on fraud cases includingfindings and outcomes and make recommendations to prevent futurefraud.

Frameworks boundaries anddecision making authority

Thisrole carries full endtoend accountability for adhering to the AML /CFT and Fraud related policies of EITC FinancialServices.

Should be able to give clear decisionmaking to ensure all fraudulent and suspicious activities andtransactions are identified and is able to report and escalatethese issues internally and externally as required.

Qualifications experience skills andcompetencies

Minimum experience:

3 years proven experience as a Fraud Specialistspecializing in Card Fraud

Experience orknowledge of using card fraud or broader fraud related systems i.e.Falcon Visa Risk Manager etc.)

Minimum education:

Minimum Bachelor degree preferred

Knowledge andskills:

Strong analytical andproblemsolving skills with a keen eye for detail.

Excellent communication and interpersonalskills.

Proficient in using card fraud or otherfraud management related systems

Competencies:

Please provide the level of competency as per the grade:Level 1 for grades 1213 Level 2 for grades 1415 level 3 for grades1616a level 4 for grades 1717a

State competency levels from thecompetencies framework.

Thinkstrategically (Level 4 of 5)

Achieve tangible results (Level 5of 5)

Lead breakthrough change(Level 3 of 5)

Exceed customer expectations (Level 2of 5)

Nurture Inspire andMotivate (Level 3 of 5)

Target winwin outcomes (Level 3of 5)

ApplicationQuestion(s):

  • TheGrosssalary for this position isAED based on your relevantexperiences skills abilities education and certifications so do youagree to our budget because it isnonnegotiable
Key Skills
Electrical,Academics,CustomerService,Computer Data Entry,Cardiac Surgery,FreightForwarding
Employment Type : FullTime
Experience: years
Vacancy: 1
MonthlySalary Salary: AED 8000 - 10000
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