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Product Specialist

1 week ago

Sharjah, Sharjah, United Arab Emirates Elevon Core Full time
R
esponsibilities C
  • ustomer support andrelationship management for the companys digitalsolutions. I
  • n charge of customer accountmanagement for the MENA region. M
  • anaging dailypostsales relationships with customers portfolios related to SMSPush notifications and Business WhatsApp APIs. S
  • MS campaign management. A
  • ssistingaccounts team in payment followup and submission of quotations andinvoices as and when required. E
  • mail CampaignManagement (Preferably Mailchimp) D
  • igitalssolutions vendor management. P
  • res sales andpostsales training and demos I
  • dentifypotential upsell and Sales opportunities or leads and relay this tothe sales team. D
  • etermining technicalrequirements from new and existing clients during the presalesprocess/customer call and relaying them to In House technical andsales team on requirements. K
  • nowledge ofsocial media marketing and digital analytics. S
kills E
  • ffective communication and customerfocusskills A
  • bility to maintain relations with anexisting account and keep looking for potential upsellopportunities. K
  • nowledge of SMS connectionthrough API Web services and SMPP (Preferred). O
  • nline marketing (SEO PPC Social Media) E
  • xperience in Twitter Facebook and Linkedin as the primarysocial networks and use of these for engaging visitors E
  • xperience in Google Analytics to keep track of onlineactivity related to products. A
  • bility to workon own initiative and within a team environment. K
  • nowledge of social media and banners and mobilemarketing K
  • nowledge of keyword and analysistechniques and software E
  • xceptional eye fordetail E
  • ffective time management andorganizational skills A
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Key Skills
Sales Experience,Marketing,Customer Service,Communicationskills,Military Experience,Retail Sales,Product Demos,CustomerSupport,Product Management,ProductDevelopment,Unity,Microscopy
Employment Type: Full Time
Experience: years
Vacancy: 1