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Product Specialist

4 weeks ago

Sharjah, Sharjah, United Arab Emirates Elevon Core Full time
R
esponsibilitiesC
  • ustomer support andrelationship management for the companys digitalsolutions.I
  • n charge of customer accountmanagement for the MENA region.M
  • anaging dailypostsales relationships with customers portfolios related to SMSPush notifications and Business WhatsApp APIs.S
  • MS campaign management.A
  • ssistingaccounts team in payment followup and submission of quotations andinvoices as and when required.E
  • mail CampaignManagement (Preferably Mailchimp)D
  • igitalssolutions vendor management.P
  • res sales andpostsales training and demosI
  • dentifypotential upsell and Sales opportunities or leads and relay this tothe sales team.D
  • etermining technicalrequirements from new and existing clients during the presalesprocess/customer call and relaying them to In House technical andsales team on requirements.K
  • nowledge ofsocial media marketing and digital analytics.S
kills E
  • ffective communication and customerfocusskillsA
  • bility to maintain relations with anexisting account and keep looking for potential upsellopportunities.K
  • nowledge of SMS connectionthrough API Web services and SMPP (Preferred).O
  • nline marketing (SEO PPC Social Media)E
  • xperience in Twitter Facebook and Linkedin as the primarysocial networks and use of these for engaging visitorsE
  • xperience in Google Analytics to keep track of onlineactivity related to products.A
  • bility to workon own initiative and within a team environment.K
  • nowledge of social media and banners and mobilemarketingK
  • nowledge of keyword and analysistechniques and softwareE
  • xceptional eye fordetailE
  • ffective time management andorganizational skillsA
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Key Skills
Sales Experience,Marketing,Customer Service,Communicationskills,Military Experience,Retail Sales,Product Demos,CustomerSupport,Product Management,ProductDevelopment,Unity,Microscopy
Employment Type: Full Time
Vacancy: 1