Team Leader RB-Branch

6 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time
Team Leader RB-Branch (Outsource)

ADIB - Abu Dhabi Islamic Bank
Abu Dhabi, United Arab Emirates

Job Description

Role: Team Leader (RSS)-PF
Location: Abu Dhabi

Role Purpose:

  • Managing a Team and ensuring that overall responsibilities are achieved while projecting the warm image of ADIB and increasing the bank's visibility in the Financial Market.
  • Developing new strategies for the business for the respective area and building suitable plans to increase the business.

Key Accountabilities of the role

Main Responsibilities:

  • To ensure that the set targets are met/exceeded on time.
  • Ensure the Team fully adheres to ADIB policy and procedure on day-to-day business management.
  • Ensure adequate leave plans for the team and execution of the same effectively.

Daily/Weekly Responsibilities:

  • Ensure business proposed/booked under ADIB policy and procedure with Shari'a compliance.
  • Monitor day-to-day activities of IFE's and ensure appropriate business management/control is in place.
  • Coach Team on day-to-day business activities, guiding them to achieve monthly goals.
  • Review and recommend standard credit applications and ensure authenticity of the critical documents (MRF, identification documents, Bank statements, etc.).
  • Update the leads status on time; ensure status updates before leaving your desk for the day.
  • Ensure daily attendance; if there is regular absenteeism then escalate to SM.
  • Ensure disbursement files are in order prior to forwarding the file to RFO, by cross-checking customer's original documents against copies. Files must be sent to RFO immediately or within the next working day.
  • Ensure proper handover of all customer-related files/documents prior to staff's leave or in the event of resignation/termination, and arrange proper follow-up/closing of each case.
  • Handle customer complaints directly; do not let IFE's handle complaints directly at any point.
  • Ensure all IFE's are aware of products, policies & promotions of ADIB and keep them updated on changes.
  • Open business channels for IFE's by visiting potential employers/high net worth customers and introduce them to IFE's.

Monthly Responsibilities:

  • Motivate high achievers by recognizing them in team meetings; also provide opportunities for other staff to grab top positions by creating healthy inter-team competition.
  • Recognize staff training requirements while evaluating their monthly performance.
  • Arrange IFE training/coaching based on recognized areas of weakness and maintain track; escalate to SM if hopeless.
  • Recommend disciplinary action for those showing no improvements.
  • Support SM on Al Khair STL/Settlement/Clearance/STL, based on calls.
  • Visit 2 ministries/Departments/Listed companies and provide a report to SM.

Annual Responsibilities:

  • Conduct annual appraisals and recommend staff recognition.

Specialist Skills / Technical Knowledge Required for this role:

  • Familiarity with Core Banking and Application sourcing systems.
  • Outlook/Email/HR system exposure.
#J-18808-Ljbffr
  • RB-Home Finance

    3 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time

    RB-Home Finance - Customer Service - Customer Service Officer (Outsource) Company: ADIB - Abu Dhabi Islamic BankLocation: Abu Dhabi, United Arab EmiratesPosted: 22 hours agoType: PermanentSalary: Competitive Role Purpose: Deliver excellent customer service in accordance with agreed standards. Key Accountabilities of the Role: Responsible for...

  • Branch Manager

    6 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Shuraa Management And Consultancy LLC Full time

    Job ResponsibilitiesLeadership and Team Management•Provide strong leadership to the branch team, fostering acollaborative and high performance work environment.• Recruit,train, and mentor staff, promoting professional development andensuring a skilled and motivated workforce.• Effectivelycommunicate company goals, policies, and procedures to...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Amazon Data Services Emirates LLC DWC-Branch [Dubai South FZ Branch] Full time

    About UsAmazon Data Services Emirates LLC DWC-Branch [Dubai South FZ Branch] owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running.Key Responsibilities:Support the development and implementation of health and safety policies and procedures across data centers.Collaborate with...

  • Branch Manager

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full time

    CoreResponsibilitiesGenericAccountabilityEnsureadequate staffing of each department within thebranchManage selection of branch salesstaffComplete appraisal forms and collectinput from the segment area manager and send completed form to AMto handover to HR.Be visible to customers andstaff.Job SpecificAccountabilitiesEnsuresthat the branch is running smoothly...

  • Branch Manager

    6 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full time

    CoreResponsibilities GenericAccountability Ensureadequate staffing of each department within thebranch Manage selection of branch salesstaff Complete appraisal forms and collectinput from the segment area manager and send completed form to AMto handover to HR. Be visible to customers andstaff. Job SpecificAccountabilities Ensuresthat the branch is...

  • Branch Manager

    3 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Shuraa Management And Consultancy LLC Full time

    Job ResponsibilitiesLeadership and Team Management•Provide strong leadership to the branch team, fostering acollaborative and high performance work environment.• Recruit,train, and mentor staff, promoting professional development andensuring a skilled and motivated workforce.• Effectivelycommunicate company goals, policies, and procedures to...

  • Team Leader

    3 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts Dubai Full time

    Roles and responsibilities Key Responsibilities of a Team Leader Team Coordination and Task Assignment: Delegating Responsibilities : The Team Leader assigns tasks based on the strengths, skills, and workloads of team members. They ensure each team member understands their individual responsibilities and deadlines. Setting Goals : They set clear, measurable...

  • Team Leader

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts dubai Full time

    Roles and responsibilitiesKey Responsibilities of a TeamLeaderTeamCoordination and TaskAssignment:DelegatingResponsibilities: The Team Leader assigns tasksbased on the strengths, skills, and workloads of team members. Theyensure each team member understands their individualresponsibilities anddeadlines.SettingGoals: They set clear, measurable objectives for...

  • Team Leader

    2 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts dubai Full time

    Roles and responsibilities Key Responsibilities of a TeamLeader TeamCoordination and TaskAssignment: DelegatingResponsibilities : The Team Leader assigns tasksbased on the strengths, skills, and workloads of team members. Theyensure each team member understands their individualresponsibilities anddeadlines. SettingGoals : They set clear, measurable...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank FAB Full time

    **Job Description:**FAB is seeking an experienced Branch Manager to oversee the day-to-day operations of our retail banking branch. As a key member of our team, you will be responsible for ensuring the smooth running of the branch, providing excellent customer service, and driving sales initiatives.**Responsibilities:Manage branch staff, including selection,...

  • Team Leader

    3 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts dubai Full time

    Roles and responsibilitiesKey Responsibilities of a TeamLeaderTeamCoordination and TaskAssignment:DelegatingResponsibilities: The Team Leader assigns tasksbased on the strengths, skills, and workloads of team members. Theyensure each team member understands their individualresponsibilities anddeadlines.SettingGoals: They set clear, measurable objectives for...

  • Team Leader

    3 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates SupportFinity Full time

    Team Leader - Kids Club - Jumeirah Saadiyat IslandAbout Jumeirah & the Hotel:Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab...

  • Team Leader

    3 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates SupportFinity Full time

    Team Leader - Kids Club - Jumeirah Saadiyat IslandAbout Jumeirah & the Hotel:Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab...

  • Team Leader

    5 hours ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Jumeirah Full time

    Team Leader - Kids Club - Jumeirah Saadiyat IslandUnited Arab EmiratesJob DescriptionAbout Jumeirah & the Hotel:Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of...

  • Team Leader

    5 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates شركة المراعي Full time

    Team Leader - Abu Dhabi, United Arab Emirates The Company: Almarai is the world's largest vertically integrated dairy and the region's largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its...

  • Team Leader

    6 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Almarai Co Full time

    Get AI-powered advice on this job and more exclusive features. Team Leader - Abu Dhabi, United Arab Emirates The Company: Almarai is the world's largest vertically integrated dairy and the region's largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full time

    Job DescriptionThis is a senior management role within the bank, responsible for leading the branch team to achieve business objectives, deliver exceptional customer service, and maintain high levels of operational efficiency.Key Responsibilities:Business Strategy: Develop and implement business strategies to drive growth, improve customer satisfaction, and...

  • Branch Manager Lead

    12 hours ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full time

    Job DescriptionA senior role responsible for leading the branch team to deliver exceptional customer service and achieve sales targets.Key Responsibilities:Leadership and Management: Manage a team of staff to ensure the smooth operation of the branch, oversee daily activities, and provide guidance and support as needed.Customer Service: Foster a culture of...

  • Bodyshop Team Leader

    12 hours ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Al Masaood Full time

    Job DescriptionThe Team Leader Bodyshop is responsible for overseeing the daily operations of the bodyshop, ensuring that all tasks are completed efficiently and effectively. This individual will work closely with the management team to set goals, objectives, and priorities, and will be responsible for achieving them.

  • Sales Team Leader

    10 hours ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Al Tannan Full time

    We are looking for a Salon Team Leader to be responsible for our day-to-day operations. Salon Team Leader responsibilities include ensuring a high level of customer service, supervising staff, scheduling shifts, promoting our services, and keeping updated records of expenses and revenues. If you are familiar with beauty treatments and have excellent...