Senior Manager – Learning Experience

6 days ago


Dubai, Dubai, United Arab Emirates GMG Full time
Senior Manager – Learning Experience & Content Development

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries.

Job Summary:

The SM LE & CD is responsible for spearheading the creation of GMG's Learning Center, ensuring the design and delivery of impactful training programs that align with the organization's strategic goals. This role focuses on enhancing the learning experience through innovative content strategies and alignment with organizational goals. The incumbent will play a critical role in cultivating a culture of continuous learning, fostering employee development, and improving overall performance across all levels.

Accountabilities

Core Responsibilities:

  • Develop and implement a comprehensive content strategy for the L&D department, ensuring alignment with organizational goals and industry best practices.
  • Lead the design and development of learning materials, ensuring they are engaging, interactive and aligned with organization principles.
  • Establish the GMG Learning Center, designing programs and pathways that support skill development, leadership training, and organizational learning initiatives.
  • Design and implement training programs that leverage a variety of learning methodologies.
  • Oversee the development of Individual Development Plans (IDPs) and structured career learning pathways.
  • Collaborate with internal stakeholders supporting talent management initiatives and develop learning solutions.
  • Lead the analysis of training needs (TNA) to identify skill gaps across the organization.
  • Manage the content development process from concept to delivery, including needs analysis, storyboarding, scripting, and production.
  • Conduct regular reviews and evaluations of learning materials.
  • Collaborate with subject matter experts and key stakeholders to identify training needs and design educational curriculum.
  • Manage the end-to-end content development process.
  • Collaborate with cross-functional teams to integrate learning solutions.
  • Provide guidance and mentorship to content development team members.
  • Stay updated on industry trends, emerging technologies, and innovative learning methodologies.
  • Implement best practices in instructional design and adult learning principles.
  • Monitor and evaluate the effectiveness of training programs.
  • Establish and maintain relationships with external vendors, consultants, and industry partners.
  • Design and utilize L&D dashboards to monitor key metrics.
  • Manage project timelines, budgets, and resources effectively.

People Management:

  • Provide guidance and coaching to team members.
  • Set clear goals and expectations with Business Heads.
  • Monitor and assess own training performance.
  • Lead by example, promoting collaboration and open communication.
  • Support team members in designing and delivering training content.

The incumbent must demonstrate advanced expertise in creating Learning & Development strategies that align with organizational goals. They should have proven experience in designing and evaluating diverse training programs, including e-learning, classroom, and blended formats. Experience in managing and optimizing Learning Management Systems (LMS) is a plus.

Job Requirements

  • Bachelor's degree in Education, Instructional Design, Learning Technology, or a related field.
  • Minimum of 7-10 years of experience in instructional design, content development, or learning and development roles.
  • Proficiency in English (written and verbal).
  • Other valuable skills: creativity, attention to detail, and problem-solving skills.

Why Join GMG?

At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.

If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.

What we offer?

  • An opportunity to become part of diverse teams with international exposure.
  • Comprehensive family medical insurance.
  • Family residency sponsorship and flight allowances.
  • Up to 30% discount in our premium retail sports brand stores.
  • Up to 20% discount in our pharmacy chain.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Training

Industries

Retail

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