Current jobs related to Learning Experience - Dubai, Dubai - Property Finder
-
Learning Experience
4 days ago
Dubai, Dubai, United Arab Emirates Property Finder Group Full timeLearning Experience - Instructional DesignerFounded by Michael Lahyani in 2005 as a magazine (Al Bab World), Property Finder today is a single technology platform and brand across multiple countries in the MENA region. We offer the most advanced tools and best-in-class user experience for homeseekers, real estate brokers, and developers. Property Finder's...
-
Learning Experience Designer
15 hours ago
Dubai, Dubai, United Arab Emirates Aue Full timeJob SummaryWe are seeking an Instructional Designer to join our team, responsible for designing and developing engaging educational materials for online and blended learning environments. The successful candidate will work closely with faculty and department chairs to redesign curricula and assessments, incorporating blended learning methodologies.Main...
-
Premium Learning Experience
6 days ago
Dubai, Dubai, United Arab Emirates Ulrich GmbH & Co. KG Full timeVIP Program TeacherAs a VIP Program Teacher at Masterminds Education, you will have the opportunity to shape the educational journey of our elite clientele. With a focus on creativity, critical thinking, and personalized learning paths, we are looking for someone who shares our vision for a unique and enriched learning journey.The successful candidate will...
-
Learning and Development Specialist
16 hours ago
Dubai, Dubai, United Arab Emirates Rays of Light for Early Learning Full timeJob Summary:Rays of Light for Early Learning is seeking a dedicated and passionate English Language Teacher to join our team. As a key member of our staff, you will play a crucial role in providing high-quality education to our young students.Key Responsibilities:Design and implement effective lesson plansMonitor student progress and adjust instruction...
-
Learning Experience Developer
5 days ago
Dubai, Dubai, United Arab Emirates Charterhouse Partnership Careers Full timeAbout the JobWe are looking for a highly skilled Learning Manager to join our team in Dubai, UAE.The role involves managing the learning department, coaching regional learning teams, and developing key relationships with business stakeholders. You will be responsible for creating and delivering quarterly induction workshops, managing the learning budget, and...
-
Learning Experience Designer
5 days ago
Dubai, Dubai, United Arab Emirates MCG Talent Full timeOverviewMCG Talent is committed to fostering a culture of continuous learning and growth. As a leading talent development firm, we believe that investing in our people is essential to driving business success.Key ResponsibilitiesLearning Program Development: Design and implement learning programs that address specific skills gaps and business needs.Training...
-
Learning Experience Designer
7 days ago
Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Limited Full timeAbout Mandarin Oriental Downtown, DubaiMandarin Oriental Downtown, Dubai is a stunning fusion of modern design and oriental flair, redefining hospitality standards. Located in the heart of the city, it offers unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea.This luxurious hotel provides 224 Residences and 259...
-
Learning Experience Designer
5 days ago
Dubai, Dubai, United Arab Emirates Amazon Full timeJob SummaryAn instructional designer is responsible for creating, curating, and managing content across various platforms and mediums. This role ensures that content is accurate, engaging, and aligned with the organization's goals and brand voice.Key Responsibilities:Develop a Content StrategyCreate high-quality, engaging content for various channels (e.g.,...
-
Learning Experience Specialist
1 day ago
Dubai, Dubai, United Arab Emirates Amazon Full timeJob DescriptionAt Amazon, we are committed to delivering exceptional customer experiences through our learning and development programs. We are seeking a highly skilled Learning Experience Specialist to join our team.The successful candidate will be responsible for creating engaging content that supports organizational objectives. This includes developing a...
-
Dubai, Dubai, United Arab Emirates The Learning Experience #393 Full timeJob Number: 19125276Job Category: Food and Beverage & CulinaryLocation: Sheraton Mall of the Emirates Hotel, Dubai, Sheikh Zayed Road, Dubai, United Arab EmiratesBrand: Sheraton Hotels & ResortsSchedule: Full-timeRelocation: NoPosition Type: Non-Management/Hourly Start Your Journey With Us At Sheraton, we go above and beyond in everything we do. We...
-
Learning Experience Architect
15 hours ago
Dubai, Dubai, United Arab Emirates Hero Experiences Group Full timeAbout the RoleWe are seeking a skilled Learning Experience Architect to join our team at Hero Experiences Group. As a key member of our HR department, you will be responsible for designing, implementing, and overseeing comprehensive training and development programs that enhance the skills, knowledge, and performance of our employees.
-
Learning Experience Manager
4 days ago
Dubai, Dubai, United Arab Emirates Minor International Full timeAs a key member of the Minor International team, you will play a vital role in shaping the skills and knowledge of our team members. The Learning Manager position is responsible for preparing and monitoring individual development plans, organizing training activities, and supporting team members through learning and development opportunities.About the...
-
Dubai, Dubai, United Arab Emirates Hemam learning difficulties center Full timeWe are seeking a highly skilled Occupational Therapist to join our team at Hemam Learning Difficulties Center in Dubai. As an Occupational Therapist, you will play a vital role in providing therapy services to individuals with learning difficulties and collaborating with the medical team.Key Responsibilities:Provide occupational therapy services to pediatric...
-
Senior Learning Experience Designer
3 days ago
Dubai, Dubai, United Arab Emirates Mashreq Full timeAbout the PositionThis Senior Manager, Learning and Development – Technical position requires a strategic thinker who can develop and implement innovative learning solutions that meet the bank's goals and objectives. The ideal candidate will have extensive experience in Learning and Development, with a focus on technical training programs.Develop and...
-
Senior Manager – Learning Experience
4 days ago
Dubai, Dubai, United Arab Emirates Gulf Marketing Group (GMG Group) Full timeWho we are? GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's...
-
Digital Learning Experience Designer
5 days ago
Dubai, Dubai, United Arab Emirates Amazon Full timeJob Overview:Instructional Designer, Learning and DevelopmentThis is an exciting opportunity to join our team as an Instructional Designer, Learning and Development. The successful candidate will be responsible for creating, curating, and managing content across various platforms and mediums.Main Responsibilities:Develop a content strategy that supports...
-
Digital Learning Experience Designer
1 day ago
Dubai, Dubai, United Arab Emirates Natalia Jaramillo Ultra Luxury Consulting Full timeLuxury E-Learning Opportunity:Natalia Jaramillo Ultra Luxury Consulting is a boutique consulting firm that specializes in creating bespoke luxury experiences for clients. We are seeking an experienced eLearning Developer/Digital Training Architect to join our team on a freelance/contract basis.The successful candidate will work closely with our team to...
-
Learning Experience Specialist
5 days ago
Dubai, Dubai, United Arab Emirates ABC Consultants Full timeAbout the Role:The ideal candidate for this Learning & Development Specialist position will have a background in the Retail Industry and at least 3 years of experience in designing and implementing training programs. Strong communication and planning skills are essential for this role, as well as the ability to work effectively with multiple teams.Key...
-
Learning Experience Developer
5 days ago
Dubai, Dubai, United Arab Emirates Blue Ocean Academy Full timeAbout UsWe're Blue Ocean Academy, a world leader in driving continuous growth and transformation across a multitude of industries and sectors.Job RequirementsWe're seeking a dedicated and passionate Lecturer/Instructor to join our team.The ideal candidate will have a master's or doctoral degree in a relevant field, or equivalent professional...
-
Dubai, Dubai, United Arab Emirates Amazon Full timeJob SummaryWe are looking for an experienced Instructional Designer, Learning and Development to join our team at Amazon. The successful candidate will have a strong background in instructional design and a passion for creating engaging learning experiences.Main ResponsibilitiesDevelop and implement a comprehensive content strategy that aligns with business...
Learning Experience
4 weeks ago
Founded by Michael Lahyani in 2005 as a magazine (Al Bab World), Property Finder today is a single technology platform and brand across multiple countries in the MENA region. We offer the most advanced tools and best-in-class user experience for homeseekers, real estate brokers, and developers. Property Finder's most recent valuation secures our status among the Middle East's emerging unicorns, affirming a growth-oriented identity.
Over the years, we've expanded our operations to Bahrain, Egypt, Qatar, Saudi Arabia, and secured a strategic shareholding in Hepsiemlak, the leading property portal in Turkey. With over 600+ dedicated people in 6 regional offices, we facilitate more than 14 million monthly visits across our platforms, solidifying our position as a regional powerhouse in the proptech space.
As the pioneering portal for homeseekers in the region, we are on a mission to motivate and inspire people to live the life they deserve.
Position Title: Knowledge Owner
Reports To: Learning Experience Manager
Position Summary: As the Knowledge Owner, you will play a critical role in shaping the experiences of our partners and employees by managing and optimizing the company's product and process knowledge assets to enable seamless information flow both internally and externally. Your contributions will directly enhance employee performance, elevate customer satisfaction, and drive operational excellence by ensuring accurate, accessible, and relevant information is readily available to support informed decision-making and impactful outcomes.
The Knowledge Owner is a strategic role within the Customer Experience Team, significantly impacting customer satisfaction, retention, and operational efficiency. This role focuses on curating and optimizing knowledge assets to enhance service quality, enable self-service, and improve resolution times. By aligning knowledge strategies with business objectives, the Knowledge Owner directly supports revenue growth, cost reduction, and long-term organization success.
- Knowledge Strategy and Management:
- Implement a comprehensive knowledge management strategy that aligns with the organization's goals and business processes.
- Advocate for knowledge management as a critical driver of organizational success and promote best practices in information management.
- Oversee the creation, organization, and maintenance of knowledge repositories to ensure the availability of accurate, timely, and relevant information.
- Business Readiness Alignment & Collaboration:
- Build strong connections with CX, Product, Sales, and Marketing to ensure timely updates on product features, processes, tariffs, and critical information. Streamline processes for integrating updates into the knowledge base, keeping teams informed and aligned to support operational excellence and customer satisfaction.
- Establish and maintain effective knowledge-sharing initiatives, fostering a culture of collaboration and continuous improvement.
- Tailored Knowledge Delivery: Strategically deliver tailored knowledge to stakeholders and partners at the precise moment they need it, ensuring personalized and impactful application of the information to enhance service quality and user experience.
- Quality Assurance: Conduct regular content audits to ensure materials remain accurate, relevant, and aligned with business objectives, providing stakeholders with up-to-date and impactful resources.
- Self-Service Enablement: Design and enhance self-service tools, such as FAQs and intuitive knowledge systems, to reduce support channel dependency while driving faster resolution times, improving first-contact resolution rates, and boosting customer satisfaction.
- LMS Administration: Manage the Learning Management System (PF Academy) to ensure it supports learning needs and knowledge-sharing needs effectively.
- Stakeholder Collaboration: Work with product, sales, marketing, and operations teams to identify and address knowledge gaps, ensuring alignment with business readiness initiatives.
- Standardized Documentation: Establish and enforce documentation standards to ensure consistency, clarity, and professionalism across all knowledge assets.
- Performance Reporting: Design and maintain reporting tools to measure the usage, effectiveness, and impact of knowledge initiatives and continuously refine strategies for maximum effectiveness.
- Continuous Improvement: Stay updated on industry trends and leverage insights to innovate and refine the company's knowledge management strategies.
- Bachelor's Degree in education, business, information technology, or a related field
- Familiarity with knowledge and understanding of LMS & Zendesk (including Guide) systems
- Excellent English & Arabic language skills
- Familiarity with Microsoft Windows & G-Suite
- Preferred: HTML, CSS & JavaScript skills
- Advanced problem-solving abilities to address complex challenges in knowledge delivery.
- Proven experience in optimizing self-service tools to improve user satisfaction and reduce operational costs.
- Technical proficiency in managing and configuring LMS platforms for maximum efficiency.
- Ability to collaborate effectively with cross-functional teams and stakeholders.
- Strong project management skills to execute knowledge initiatives seamlessly.
- Exceptional interpersonal skills to build a collaborative and innovative environment.
- Customer-centric mindset with a focus on delivering exceptional value.
- Adaptability to thrive in a dynamic and fast-paced environment.
- Proactive approach to identifying and resolving challenges.
- Strong teamwork and collaboration skills to achieve common goals.
- A positive and professional attitude that inspires trust and confidence.
- Commitment to continuous learning and innovation.
- We work as one
- We cultivate creativity and innovation
- We make an impact
- We are customer centric
- We strive for business excellence
- Move fast and make things happen
- Data beats opinions
- Don't confuse motion with progress
- Failure is success if we learn from it
- People over pixels
We encourage our people, called creators, to move fast, to be bold and offer them countless ways to make an impact in a fast-growing and talent-centric organisation.
Our goal is to ensure that our people find their time at Property Finder a rewarding experience where the company's growth also means personal growth.
Overall it is a place for you to be your best self.
