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Business Operations Supervisor

1 week ago


Al Fujairah City, Fujairah, United Arab Emirates Deluxe Holiday Homes Full time
Roles and responsibilities
  • OnboardingOperations:
  • Communicate daily with theOnboarding Department to provide updates and receivefeedback.
  • Use iAuditor for initial propertyinspections and the PMS (Property Management System) to finalizeinventories.
  • Conduct initial inspection reportsfor new villas.
  • Complete final inventorizationonce furnishing is done.
  • Take accuratemeasurements of new properties and share with the Project Managers(PMs).
  • Communicate with suppliers and overseedeliveries, ensuring items are received in goodcondition.
  • Update tasks in Click up to trackprogress.
  • Work closely with Project Managers toalign onsite tasks with project deadlines (housekeeping,maintenance, pest control, landscaping,etc.).
  • Schedule onboarding tasks for groundteams and ensure timelines are met.
  • Connect ordisconnect utilities in Fujairah asneeded.
  • Coordinate with contractors onlandscaping, swimming pool construction, renovations, etc., andkeep PMs informed of progress.
  • Operations& Facility Management:
  • Create andmanage schedules for housekeeping, maintenance technicians, pestcontrol, pool cleaners, and gardeningstaff.
  • Prioritize tasks according to bookings,emergencies, and check-inrequirements.
  • Supervise all operationsactivities to ensure they are performed to the higheststandard.
  • Verify completed tasks are updated inthe PMS and Clickup accurately.
  • Purchase minoritems (consumables, office supplies, replacements) for properties,office, or staff accommodations.
  • Overseestorage items (including landlord-owned items) in theaccommodation's storage unit and maintain records ininFlow or similar inventory software.
  • Handleoffice and accommodation needs (utilities, contracts, renewals,payments).
  • Conduct weekly surprise inspectionsto ensure accommodations are kept clean and orderly. Reportfindings to HR.
  • Oversee the maintenance anddaily usage schedules for company vehicles inFujairah.
  • Schedule timely pickups and drop-offsof soiled and clean linens with the laundrycompany.
  • Work closely with APEX (or similarlocal facility management partners) to address major maintenancetasks.
  • Record and document all related costs,ensuring they are logged accurately.
  • ReportingStructure:
  • Primary Reporting: Head of FacilityManagement and Head of Onboarding & Interior Design for allonboarding-related activities.
  • SecondaryReporting: HR Manager for any staff-related matters (performance,housing inspections, etc.).
  • SupervisoryResponsibilities
  • Housekeepers
  • MaintenanceTechnicians
  • Drivers
  • PoolCleaner/Gardener Staff
Desired candidate profile
  • Diploma or Bachelor's degree inHospitality, Business, or a related field(preferred).
  • Proven experience in operations orfacility management, ideally in hospitality or propertymanagement.
  • Familiarity with propertymanagement systems (PMS), Click up, inventory software (in Flow),and MS Office.
  • Strong communication,leadership, and organizational abilities. Able to prioritize taskseffectively and manage multiple teams.
  • Must behaving Valid UAE Driving License.
  • Comfortableworking in Fujairah with periodic travel to Dubai ifneeded.
  • Primary Reporting: Head of FacilityManagement and Head of Onboarding & Interior Design for allonboarding-related activities.
  • SecondaryReporting: HR Manager for any staff-related matters (performance,housing inspections, etc.).
  • SupervisoryResponsibilities
  • Housekeepers
  • MaintenanceTechnicians
  • Drivers
  • PoolCleaner/Gardener Staff
Key Skills
Operational Control,OperationalIssues,Operational Support
Employment Type: Full-time
Department / FunctionalArea: Operations
Experience: years
Gender: Male
Vacancy: 1