Relationship Manager

3 days ago


Dubai, Dubai, United Arab Emirates Client of Alert HR Solutions Full time

Our client specializes in providing off-plan units that represent affordable luxury. They focus on delivering properties that blend simplicity, sophistication, and elegance with spacious living areas, all within a polished urban luxe theme. As newcomers to the market, they are committed to making a significant impact by offering exceptional value and unique living experiences.

What we offer
Your salary is tax free You will have the opportunity to expand your network and be a part of a dynamic and growing company. Our client offers a direct employment contract, competitive salary package, and other benefits as per UAE Labor Law.

Who you are
You act as the bridge between the client and the organization, offering both problem-solving and business development expertise.

Education & Qualifications:

  • Bachelor's degree in business administration, Sales, or a related field.
  • 3-5 years of experience and understanding of DLD and OQOOD registration processes and requirements for Dubai real estate transactions.
  • Minimum 3-5 years of experience in sales and CRM management within Dubai's real estate development industry, specifically with off-plan projects.
  • Proven ability to engage and build relationships with investors, brokers, and high-value clients in Dubai's property market.
  • Familiarity with Dubai's RERA regulations, market trends, and investor preferences related to real estate developments.

Description
In this role, you will be responsible for managing and nurturing relationships with clients, customers, or stakeholders to ensure their needs are met and that long-term partnerships are cultivated.

Role & Responsibilities:

  • Achieve sales targets by driving customer engagement, lead conversion, and client retention, ensuring revenue goals are consistently met.
  • Leverage experience in DLD and OQOOD registration to handle official documentation and ensure compliance with Dubai's real estate regulations.
  • Implement and manage CRM systems to monitor leads, follow-ups, and optimize the client engagement journey, specifically for off-plan real estate projects.
  • Track and analyze customer data, sales inquiries, and investor interests to identify opportunities for improved conversions, client retention, and satisfaction.
  • Build and maintain relationships with brokers, agents, and investor networks to increase project visibility and revenue.
  • Lead and guide the sales team to meet revenue targets, aligning goals with current and upcoming off-plan project timelines.
  • Respond promptly to client inquiries, investor feedback, and leads generated through marketing campaigns, ensuring a premium experience at every touchpoint.
  • Establish and nurture relationships with key stakeholders, including potential buyers, investors, property brokers, and Dubai-based real estate agencies.
  • Work closely with the marketing team to align sales strategies with project launches, campaigns, and client communication initiatives.
  • Develop and implement customer retention strategies tailored to Dubai's real estate market, ensuring smooth post-sales support.
  • Prepare detailed CRM performance reports to track and evaluate sales processes, pipeline progression, and client satisfaction.
  • Provide insights on client expectations, competitor offerings, and market trends to keep the company's CRM approach competitive in Dubai's real estate sector.
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