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Clinical Receptionist

2 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Skills Hub Recruitment Solutions Full time
Job Overview

We are seeking a skilled and experienced Clinic Receptionist to join our dynamic healthcare team at Skills Hub Recruitment Solutions.

Responsibilities
  1. Patient Communication:
    Welcoming patients with a compassionate and professional atmosphere, checking-in patients, and collecting necessary information accurately.
    Scheduling appointments and managing the appointment calendar efficiently.
  2. Phone Management:
    Responding promptly to phone calls and directing inquiries to the appropriate department.
    Confirming and reminding patients of upcoming appointments.
  3. Administrative Support:
    Providing administrative assistance with patient record management and data entry.
    Collaborating with medical staff to ensure smooth patient flow.
  4. Insurance Verification:
    Verifying patient insurance information and eligibility.
    Supporting patients with insurance-related inquiries.
  5. Medical Billing:
    Aiding in the processing of patient invoices and collection of payments.
    Ensuring accurate documentation of billing information.
  6. Patient Assistance:
    Addressing patient queries and providing information regarding clinic services.
    Maintaining a helpful and informative atmosphere for patients.
  7. Health and Safety Compliance:
    FOLLOWING CLINIC PROTOCOLS TO ENSURE PATIENT SAFETY AND WELL-BEING
    Adhering to confidentiality guidelines concerning patient information.
Requirements
  • European female national.
  • Immediate availability for employment.
  • Previous experience as a receptionist in a clinic setting is essential.
  • Familiarity with medical terminology and clinic procedures.
  • Excellent communication skills in both English and Arabic (basic knowledge of Arabic is preferred).
  • Experience using clinic management software is an advantage.
  • Ability to handle patient inquiries and concerns with empathy and professionalism.