Call Center Team Lead
6 days ago
We are seeking an experienced Frontline Support Specialist to join our team at ARMADA HOSPITAL. As a critical component of our call center operations, this role involves providing exceptional customer service, resolving issues efficiently, and promoting our services to customers. The successful candidate will be a highly motivated and organized individual with a strong passion for delivering outstanding support.
Key Responsibilities:
- Handle high-priority customer inquiries via phone
- Provide clear and concise information to customers regarding their concerns
- Research and resolve complex issues in a timely manner
- Meet or exceed sales targets through upselling services
- Maintain accurate records of customer interactions and performance metrics
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Call Center Team Lead
1 week ago
Dubai, Dubai, United Arab Emirates Dicetek LLC Full timeWe are looking for a dedicated and experienced Call Center Team Lead to join our dynamic customer service team. The ideal candidate will have a proven track record in managing and leading a team of call center agents to achieve and exceed performance targets. As a Call Center Team Lead, you will be responsible for overseeing the daily operations of the call...
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Contact Center Team Lead
9 minutes ago
Dubai, Dubai, United Arab Emirates Juma Al Majid Holding Group L.L.C Full timeJob OverviewWe are seeking an experienced Contact Center Team Lead to oversee the daily operations of our call center team in Dubai, United Arab Emirates. The ideal candidate will have a strong background in customer service and team management.
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Call Center Supervisor
2 weeks ago
Dubai, Dubai, United Arab Emirates Nathan & Nathan Full timeOur client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, and CIS region. They deal with the distribution of auto parts, batteries, and lubricants products.We are seeking a Call Center Operation Supervisor. The Operations Supervisor oversees the daily operations of...
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Call Center Supervisor
2 weeks ago
Dubai, Dubai, United Arab Emirates Nathan & Nathan Full timeCall Center Supervisor (Automotive Industry)Our client is a regional market leader, specializing in the distribution of quality and reliable aftermarket automotive spares in the UAE, Qatar, MENA, CIS region. They deal with the distribution of Auto parts, Batteries and Lubricants products, etc.We are seeking an Call Center Operation Supervisor. The Operations...
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Marketing and Call center Manager
1 week ago
Dubai, Dubai, United Arab Emirates DermaMax Medical Center Full timeMarketing Specialist should be a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles, and tactics. Marketing Specialist responsibilities include: Conducting market research to find answers about consumer requirements, habits, and trends ...
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Call Center Supervisor
4 days ago
Dubai, Dubai, United Arab Emirates Perfect Doctors Clinic Full timePerfect Doctors Clinic is a leading provider of surgical and non-surgical procedures in Dubai and Abu Dhabi. We are dedicated to providing the best plastic surgeons and aesthetic surgeons to our patients. With a commitment to excellence and a focus on customer satisfaction, we offer a wide range of cosmetic surgery options. Contact us today to book a...
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Call Center Agent
2 weeks ago
Dubai, Dubai, United Arab Emirates Attraxia Polyclinic Full timeCall Center Agent – Arabic & English SpeakerSalary: To be discussed upon interviewJob OverviewAttraxia Polyclinic is looking for a skilled Call Center Agent who can effectively manage inbound and outbound calls, handle patient inquiries, and convert leads into appointments. The ideal candidate must be fluent in Arabic and English and preferably have...
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Call Center Manager
3 days ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeThe Call Center Manager will be responsible for overseeing the operations of the call center and ensuring high levels of customer service. They will develop and implement strategies to improve call center efficiency, monitor performance metrics, and provide coaching and feedback to call center agents. Additionally, they will handle escalated customer issues...
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Call Center Manager
5 days ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeThe Call Center Manager will be responsible for overseeing the operations of the call center and ensuring high levels of customer service. They will develop and implement strategies to improve call center efficiency, monitor performance metrics, and provide coaching and feedback to call center agents. Additionally, they will handle escalated customer issues...
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Call Center Manager
4 days ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeThe Call Center Manager will be responsible for overseeing the operations of the call center and ensuring high levels of customer service. They will develop and implement strategies to improve call center efficiency, monitor performance metrics, and provide coaching and feedback to call center agents. Additionally, they will handle escalated customer issues...
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Call Center Director
5 days ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeThe Client of Talentmate is seeking an experienced Call Center Manager to oversee the operations of the call center and ensure high levels of customer service. The successful candidate will develop and implement strategies to improve call center efficiency, monitor performance metrics, and provide coaching and feedback to call center agents.Key...
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Call Center Operator
5 days ago
Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full timeOur Ideal CandidateWe are looking for a highly organized and efficient Call Center Operator to join our team at IHG Hotels & Resorts. As a Call Center Operator, you will be responsible for managing multiple calls, communicating with other departments, and ensuring that information is relayed quickly and accurately.
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Call Center Agent
1 week ago
Dubai, Dubai, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeCall Center AgentADIB - Abu Dhabi Islamic Bank Dubai, United Arab EmiratesRole: Call Center AgentLocation: Abu DhabiROLE PURPOSE:To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.These are the main responsibilities of this role:Handle inbound & outbound calls according to procedures,...
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Call Center Agent
3 days ago
Dubai, Dubai, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeCall Center Agent ADIB - Abu Dhabi Islamic Bank Dubai, United Arab Emirates Role: Call Center Agent Location: Abu Dhabi ROLE PURPOSE: To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures. These are the main responsibilities of this role: Handle inbound & outbound calls according to...
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Call Center
1 week ago
Dubai, Dubai, United Arab Emirates Dautom Full timeDautom is a prominent name across the globe in IT consulting services. With a relentless commitment to innovation and excellence, we empower businesses to bolster their IT teams with top-tier talent.Our greatest asset is our talented team of IT professionals. Our journey towards becoming an employer of choice has been built on a foundation of trust, respect,...
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Call Center
7 days ago
Dubai, Dubai, United Arab Emirates Dautom Full timeDautom is a prominent name across the globe in IT consulting services. With a relentless commitment to innovation and excellence, we empower businesses to bolster their IT teams with top-tier talent.Our greatest asset is our talented team of IT professionals. Our journey towards becoming an employer of choice has been built on a foundation of trust, respect,...
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Coordinator Call Center
1 week ago
Dubai, Dubai, United Arab Emirates Dubaicareers Full timeJoin to apply for the Coordinator Call Center role at Dubai Careers - A Smart Dubai InitiativeResponsibilitiesMaintain effective communication channels between the contact center and other departments to ensure seamless collaboration.Coordinate the day-to-day operations of the call center to ensure efficient service delivery and customer satisfaction.Monitor...
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Coordinator Call Center
1 week ago
Dubai, Dubai, United Arab Emirates Dubai Careers - A Smart Dubai Initiative Full timeJob DescriptionMaintain effective communication channels between the contact center and other departments to ensure seamless collaboration.Coordinate the day-to-day operations of the call center to ensure efficient service delivery and customer satisfaction.Monitor call center metrics and KPIs to evaluate performance and identify areas for...
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Coordinator Call Center
5 days ago
Dubai, Dubai, United Arab Emirates Dubai Careers - A Smart Dubai Initiative Full timeJob Description Maintain effective communication channels between the contact center and other departments to ensure seamless collaboration. Coordinate the day-to-day operations of the call center to ensure efficient service delivery and customer satisfaction. Monitor call center metrics and KPIs to evaluate performance and identify areas for improvement....
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Call Center Agent
5 days ago
Dubai, Dubai, United Arab Emirates Client of Talentmate Full timeAs a Call Center Agent, you will be responsible for handling incoming and outgoing customer calls in a timely and professional manner. Your primary goal will be to provide excellent customer service, address customer inquiries and resolve any issues promptly and efficiently. You will need to have strong communication skills, a friendly and patient demeanor,...