Call Center Supervisor

3 weeks ago


Dubai, Dubai, United Arab Emirates Perfect Doctors Clinic Full time

Perfect Doctors Clinic is a leading provider of surgical and non-surgical procedures in Dubai and Abu Dhabi. We are dedicated to providing the best plastic surgeons and aesthetic surgeons to our patients. With a commitment to excellence and a focus on customer satisfaction, we offer a wide range of cosmetic surgery options. Contact us today to book a consultation with our expert surgeons.

Role Description

This is a full-time, on-site role for a Call Center Supervisor at Perfect Doctors Clinic located in Dubai, United Arab Emirates. As a Call Center Supervisor, you will be responsible for overseeing the daily operations of the call center, managing a team of customer service representatives, ensuring customer satisfaction, and utilizing analytical skills to improve processes and performance.

Qualifications

  • Supervisory Skills and Team Management
  • Customer Satisfaction and Communication
  • Analytical Skills
  • Experience in call center or customer service industry
  • Excellent leadership and problem-solving skills
  • Ability to handle high-stress situations
  • Fluency in English (Arabic language skills are a must)
  • Degree in Business Administration or related field
Seniority Level

Mid-Senior level

Employment Type

Full-time

Industries

Medical Practices

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