Call Center Team Lead

Customer Service Team ManagerResponsibilities:Supervise and manage a team of call center agents.Monitor and evaluate agent performance, providing feedback and coaching as needed.The ideal candidate will have a proven track record in managing and leading a team of call center agents to achieve and exceed performance targets.

Key ResponsibilitiesSupervise a team of call center associates, monitoring their work and attendance in accordance with organizational policy and applicable legal requirements.Celebrate milestones and develop an action plan to improve underperforming agents, including implementing corrective actions when necessary.Evaluate and address performance-related...

As a skilled Call Center Manager, you will oversee the daily operations and personnel of our team with the goal of maximizing efficiency and productivity. An effective Call Center Manager must possess excellent organizational, communication, and problem-solving skills to drive improvements and achieve exceptional results.The primary objective is to support...

Job Summary:A successful Call Center Team Lead is required to oversee daily operations in a contact center, ensuring adherence to policies and quality standards. The ideal candidate will lead a team of agents to deliver exceptional customer service in Spanish, analyze performance metrics, manage customer queries, and drive initiatives to improve team morale.

Be You Clinics is looking for an experienced call center manager. We are specifically seeking someone with previous customer service experience, demonstrating their ability to properly care for our customers by understanding their needs. Call center managers are primarily responsible for hiring, training, and managing call center staff. This position...

We're Looking for an Experienced Leader">Ours is a dynamic organization seeking a seasoned call center manager with a proven track record in leadership and customer service. The ideal candidate will be able to coach, develop, and motivate a team of customer service representatives to achieve outstanding results and maintain high morale.">The successful...

Marketing Specialist should be a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles, and tactics. Marketing Specialist responsibilities include: Conducting market research to find answers about consumer requirements, habits, and trends...

Marketing Specialist should be a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles, and tactics. Marketing Specialist responsibilities include: Conducting market research to find answers about consumer requirements, habits, and trends...

Marketing Specialist should be a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles, and tactics.Marketing Specialist responsibilities include:Conducting market research to find answers about consumer requirements, habits, and...

About DautomDautom is a leading provider of IT consulting services globally, dedicated to empowering businesses with top-tier talent. Our relentless commitment to innovation and excellence drives our mission forward.Our greatest asset lies in our talented team of IT professionals. We foster an environment built on trust, respect, and unwavering support for...