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Senior Systems Engineer

3 months ago

Dubai, Dubai, United Arab Emirates GIG Gulf Full time
Position Overview

The Senior Systems Engineer will be responsible for the design, implementation, and management of advanced IT infrastructure solutions. This role requires a proactive approach to system administration and security management, ensuring the reliability and efficiency of our IT services.

Key Responsibilities:
  • Backup Infrastructure Management: Design and oversee the VEEAM backup infrastructure, including backup jobs, cloud solutions, and offsite tape management.
  • Citrix Support: Provide support and enhancements to the Citrix environment.
  • System Administration: Administer hyper-converged systems, video conferencing solutions, and VMware infrastructure.
  • Security Monitoring: Track and respond to security threats and vulnerabilities, conducting regular security reviews in line with organizational policies.
  • Incident Resolution: Address complex escalated incidents from end-users efficiently.
  • System Reliability: Ensure optimal uptime, availability, and security of systems and servers.
  • Configuration Management: Maintain security management practices, including patching, automation, and system upgrades.
  • Vulnerability Assessment: Evaluate organizational vulnerabilities within the assigned responsibilities.
  • Stakeholder Coordination: Collaborate with necessary stakeholders to ensure project ownership and accountability.
  • Antivirus Administration: Manage antivirus solutions effectively.
  • Documentation: Create and maintain documentation for policies and procedures related to job functions.
  • System Diagnostics: Troubleshoot and resolve system issues, particularly during server outages.
  • Active Directory Management: Oversee Active Directory and group policy configurations.
  • Infrastructure Compliance: Ensure all infrastructure changes adhere to established guidelines.
  • Deployment Planning: Develop deployment plans and schedules, defining necessary requirements.
  • Vendor Liaison: Engage with third-party vendors and IT service providers for specific needs.
Additional Responsibilities:
  • Document best practices and support procedures.
  • Participate in audits and execute necessary actions within defined timelines.
  • Provide after-hours support for infrastructure emergencies and occasional weekend maintenance.
  • Maintain accurate inventory and asset configuration documentation.
  • Engage with customers and staff at a technical level as required.