Club Receptionist

7 days ago


Dubai, Dubai, United Arab Emirates THE ARTS CLUB Full time
Role Overview

The Arts Club Dubai is a luxurious private members' club seeking an experienced Receptionist to provide exceptional service to our members and guests.

Key Responsibilities
  • Manage incoming reservations and bookings.
  • Communicate effectively with members and guests via phone, email, and in-person.
  • Process new reservations and updates to existing bookings.
  • Maintain accurate records of cancellations and refusals.
  • Collaborate with other teams to deliver exceptional service.
  • Develop relationships with members and provide tailored experiences.
  • Stay up-to-date with club events and activities.
Requirements
  • Proven experience in a similar role in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with high levels of flexibility.
  • Strong problem-solving and analytical skills.
  • Discretion and confidentiality when handling sensitive information.
  • Willingness to learn and adapt to new systems and procedures.
  • Flexibility with working hours, including evenings and weekends.
What We Offer

We offer a competitive remuneration package and a dynamic work environment with opportunities for growth and development.


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