Front of House

5 days ago


Dubai, United Arab Emirates Fitness Club Full time

An established fitness club in Dubai is seeking a professional, enthusiastic, and reliable a **Female Front of House / Receptionist** to join our team.

As the first point of contact for members, clients, and staff, you will play a vital role in ensuring smooth operations and delivering exceptional service that reflects our high standards.

**Key Responsibilities**

As the Front of House / Receptionist, you first impression when our members and guests enter the club and so will be responsible for greeting and assisting members, clients, and staff with a professional and friendly demeanor.

Working in a fast-paced and dynamic environment, you will handle incoming calls, direct inquiries to the appropriate departments, and maintaining an organized and welcoming reception area. Maintaining the membership database and accurately recording all necessary information is essential to this role. Additionally, you will oversee daily cash-up duties, ensure the reception area is tidy and well-stocked, and address guest comments or complaints with a solution-oriented approach.

The role also involves supporting the sales team with administrative tasks, conducting regular facility checks to uphold standards, and maintaining seamless communication with the management team to ensure smooth day-to-day operations.

**Requirements**:
**Qualifications and Experience**
- Bachelor’s degree.
- Previous experience in a receptionist or customer service role (preferred).
- Proven success in basic administrative duties.

**Skills and Attributes**
- Fluent in English with exceptional verbal and written communication abilities.
- Strong interpersonal skills and the ability to build rapport easily.
- Proficient in using office equipment (e.g., telephones, printers) and basic computer skills.
- Excellent organizational and time management skills.
- Ability to multitask, prioritize effectively, and meet deadlines with great attention to detail.
- Positive, enthusiastic personality with a professional demeanor, even under pressure.

**Additional Requirements**
- Reliable and conscientious professional with strong integrity.
- Solution-oriented self-starter with a high level of drive to meet goals.
- Willingness to work flexible hours, including weekends and split shifts.

This is a great opportunity to join a high performing, results-driven team in a role that challenges and utilizes your professional skills in a dynamic environment.

If you meet the above criteria, please apply, but we will only consider applicants that complete all screening questions in full.

We look forward to exploring the possibility of you joining our team

**Job Types**: Full-time, Permanent

Pay: Up to AED3,250.00 per month

Application Question(s):

- How old are you?
- Describe yourself in 3 words?
- Are you based in Dubai, UAE? If so, which part of Dubai? If not, where are you based?
- What are your salary expectations?
- Do you meet all the requirements listed in the job description?
- Language - English (required)
- What is your nationality?
- Do you have experience in any type of customer service roles? If so, how many years?

**Education**:

- Bachelor's (required)


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