Hospitality Manager

6 days ago


Sharjah, Sharjah, United Arab Emirates Occidental Sharjah Grand Full time
Key Responsibilities:

As a key member of the Occidental Sharjah Grand team, the Sports Bar Lobby Executive will be responsible for overseeing the day-to-day operations of the sports bar, ensuring a seamless and enjoyable experience for patrons.

Business Management:
  • Manage the sports bar's business aspects, including liquor licenses, supplier contracts, inventory, and budgeting.
  • Develop and implement strategies to drive revenue growth and improve operational efficiency.
Staff Management:
  • Recruit, train, and develop a high-performing team of staff members to provide exceptional customer service.
  • Implement effective scheduling and conflict resolution strategies to ensure optimal staffing levels during peak hours.
Quality and Safety:
  • Establish and maintain high standards of quality and safety in the sports bar, including food safety, health and hygiene, and emergency procedures.
  • Conduct regular audits and inspections to ensure compliance with regulatory requirements.
Customer Experience:
  • Develop and implement strategies to enhance the overall customer experience, including promotions, events, and loyalty programs.
  • Monitor and respond to customer feedback to ensure high levels of satisfaction.
Leadership:
  • Lead by example and demonstrate a strong commitment to the Occidental Sharjah Grand values and mission.
  • Collaborate with other departments to ensure seamless communication and coordination.


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