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Operational Services Manager

1 week ago

Dubai, Dubai, United Arab Emirates Meliora Hospitality Full time

Meliora Hospitality is a leading provider of casual dining experiences, and we are seeking a highly skilled Operations Manager to join our team.

The successful candidate will be responsible for leading the daily operations of our two cafe branches, ensuring smooth service and guest satisfaction.

Key Responsibilities:

  • Oversee the daily operations of both cafe locations.
  • Lead, mentor, and motivate a team of managers and staff.
  • Manage and optimize financial performance.
  • Implement and maintain operational standards.
  • Develop and execute strategies to drive revenue and improve efficiency.
  • Build and maintain relationships with suppliers.
  • Take a hands-on approach in managing manpower requirements, staff scheduling, and overseeing daily operations.

Requirements:

  • Proven experience as an Operations Manager or in a similar role.
  • Strong leadership and team management skills.
  • Financial acumen, including experience with budgeting and P&L management.
  • A passion for providing excellent customer service.
  • Exceptional organizational and decision-making skills.